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Stephen Byerley
Known Participant
June 18, 2023
Answered

LrC doesn't import attributes attached to Fuji .RAF raw files added in Lightroom online

  • June 18, 2023
  • 1 reply
  • 254 views

Steps to reproduce bug:

- Import a mix of Sony ARW and Fuji RAF in LrC in a collection

- Sync this collection with Lightroom 

- Add attributes (stars, flags) in Lightroom (cloud-based) - Windows client in that collection

- Notice that attributes aren't synchronized back in LrC only on Fuji RAF files (Sony files are OK)

 

I identified the bug by manually copying all files with attributes in a new collection

 

Using LrC 12.4 for Mac

Lightroom Windows client 6.2 

    This topic has been closed for replies.
    Correct answer Sameer K

    Hey @Stephen Byerley. I've tried to recreate this with sample images from Fuji X T2 on Lightroom v6.4 & Lightroom Classic 12.4 on Windows & the issue did not recreate on the test machines.

     

    Before troubleshooting, please update Lightroom on Windows to the latest v6.4 from the Creative Cloud desktop app & then launch it & keep it idle for some time.

    Try this:

    • Log on to Lightroom Web & check the images in question to see if the star ratings are synced first to the cloud.
    • Keep Lightroom Classic open on the other machine & wait for the sync to finish. If there is no activity, try adding a bunch of flags or ratings to images that have synced already to push the sync in Lightroom Classic.

     

    Let me know how it goes. Thanks!
    Sameer K

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity ManagerCorrect answer
    Community Manager
    June 19, 2023

    Hey @Stephen Byerley. I've tried to recreate this with sample images from Fuji X T2 on Lightroom v6.4 & Lightroom Classic 12.4 on Windows & the issue did not recreate on the test machines.

     

    Before troubleshooting, please update Lightroom on Windows to the latest v6.4 from the Creative Cloud desktop app & then launch it & keep it idle for some time.

    Try this:

    • Log on to Lightroom Web & check the images in question to see if the star ratings are synced first to the cloud.
    • Keep Lightroom Classic open on the other machine & wait for the sync to finish. If there is no activity, try adding a bunch of flags or ratings to images that have synced already to push the sync in Lightroom Classic.

     

    Let me know how it goes. Thanks!
    Sameer K

    S
    Stephen ByerleyAuthor
    Known Participant
    June 20, 2023

    Hi Sameer

     

    Thanks for your reply. Looks like it's working now after updating to the latest Lightroom on Windows client. 

    I did in the past try to force a new resync by adding more flags/stars to a collection, to no avail. The flags were showing on the cloud but weren't synced back to LrC. 

    Will reopen the thread if I encounter this problem again.

     

    Cheers

    Stephen

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