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Participant
November 1, 2020
Question

LRC freezing up

  • November 1, 2020
  • 3 replies
  • 196 views

Hello my LRC freezing up in the middle of editing and and  it make my Imac restart, I want to reinstall LRC but I dont want to loose my Photos and Presets 😞 any idea 

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3 replies

Participant
November 1, 2020

I am having the same exact issue since yesterday when updated LRC. My Imac freezes and crashes while editing.

I called Apple today, they suggested to reinstall the macOS which I did....Still freezing and crashing, this must be some bad bug from the new Lightroom version. And now my old Lr doesn't run either. Hmmmm

TheDigitalDog
Inspiring
November 2, 2020

Never hurts after a crash to try this fix: reset LR preferences:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
dj_paige
Legend
November 1, 2020

You don't lose anything when you re-install.

 

But ... computer freezing and restarting is not something that re-install will fix. The problem is either a bad/corrupted/buggy/out-of-date driver, or a hardware malfunction. Re-install your graphics driver, and run diagnostics on all of your hardware.

KR Seals
Community Expert
Community Expert
November 1, 2020

Please post system info: Help - System Info from the upper left menu items.

Are you getting a lot of fan noise when this happens? What you describe sounds like overheating. Check the vents on the iMac for any blockage. Dust could also built up inside the machine.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.