LRC freezing up

Forum|Forum|5 years ago
November 1, 2020
3 replies
196 views

Hello my LRC freezing up in the middle of editing and and it make my Imac restart, I want to reinstall LRC but I dont want to loose my Photos and Presets 😞 any idea

Crash or freeze

This topic has been closed for replies.

R

royuser

Participant

I am having the same exact issue since yesterday when updated LRC. My Imac freezes and crashes while editing.

I called Apple today, they suggested to reinstall the macOS which I did....Still freezing and crashing, this must be some bad bug from the new Lightroom version. And now my old Lr doesn't run either. Hmmmm

TheDigitalDog

Inspiring

Never hurts after a crash to try this fix: reset LR preferences:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

dj_paige

Legend

You don't lose anything when you re-install.

But ... computer freezing and restarting is not something that re-install will fix. The problem is either a bad/corrupted/buggy/out-of-date driver, or a hardware malfunction. Re-install your graphics driver, and run diagnostics on all of your hardware.

KR Seals

Community Expert

Please post system info: Help - System Info from the upper left menu items.

Are you getting a lot of fan noise when this happens? What you describe sounds like overheating. Check the vents on the iMac for any blockage. Dust could also built up inside the machine.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded