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phatmamma
phatmamma
Participant
October 5, 2023
Question

LRC frozen with "An internal error has occurred.."

  • October 5, 2023
  • 1 reply
  • 253 views

I was attempting to stack/edit a batch of images from LRC to PS but as it began processing I received a popup message: An internal error has occurred: Agstoreprovidersession :GetidentitybyID : id must be a number or string.

Now it has frozen and I can't even close the app. I had just updated my PS and Driver since my Driver was outdated. Do I need to force a shutdown of my pc?

    This topic has been closed for replies.

    1 reply

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 5, 2023

    Open the Windows Task Manager and force Lightroom Classic to quit. 

     

    On Edit:  I assumed you were on a PC.  I googled your error and there are a couple topics suggesting it is a plug in conflict. 

    phatmamma
    phatmammaAuthor
    Participant
    October 5, 2023

    Thanks for the quick response. I will try and figure out the plugin issues cheers.

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 5, 2023
    quote

    Thanks for the quick response. I will try and figure out the plugin issues cheers.


    By @phatmamma

    I google searched for "Agstoreprovidersession" and that led me to topics about Macs and plugins.  

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