LrC installation on Macbook M3 pro: doesn't start, reinstallation doesn't help nor reinstalling pref

Forum|Forum|1 year ago
September 4, 2024
2 replies
227 views

Bought a new Macbook M3 Pro (18gB), with Mac OS Sonoma version 14.6.1. tried to install LrC version 13.5.1, but it does not start and provides error message and closes-down. Reinstalling LrC did not help, not option + shift at start-up to renew preferences did not help.

How can i fix this?

Thanks, Jules

macOS

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dj_paige

Legend

... and provides error message ...

Please tell us the exact unedited word-for-word error message.

J

JP389821419tedAuthor

Participant

Hey Adobe helpdesk, please help!

Rikk Flohr_Photography

This is not the Help Desk. This is a user to user forum.

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html . Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

Rikk Flohr: Adobe Photography Org

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