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Karlene J
Karlene J
Participating Frequently
November 16, 2023
Question

LRC is not importing files

  • November 16, 2023
  • 3 replies
  • 833 views
  1. LRC is not importing my images, it runs through the whole import process and the images are still not visible nor is the folder they are located in.
  2. The hard drive definitely still has the files. 
    this has never happened before.
  3. I have re started, deleted and re added the images from SD to the hard drive.
  4. I can see the images in bridge also, just not LRC

 

[moved from bugs to discussions according to the community rules - Mod.]

    This topic has been closed for replies.

    3 replies

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    November 16, 2023

    Check this: Apple changed the security requirements in MacOS Monterey and later. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic to "Full Disk Access" if it is not in there yet or not enabled. See Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

     

    -- Johan W. Elzenga
    Karlene J
    Karlene JAuthor
    Participating Frequently
    November 18, 2023

    I have done al of this as suggested and the problem is still there. 🤨

    dj_paige
    dj_paige
    Legend
    November 16, 2023

    Lightroom Classic thinks the photos are already in your catalog file, but in a different folder than you think they are in; and so it refuses to import them again. You need to find the photos in your Lrc Library Module. Please follow all four of these steps in LrC:

     

    1. Click on All Photographs (on the left, under Catalog)
    2. Turn off filters (Ctrl-L or Cmd-L once or twice)
    3. Expand all stacks (Photo->Stacking->Expand All Stacks)
    4. Use the LrC Filter bar to search for one of these photos by file name
    Karlene J
    Karlene JAuthor
    Participating Frequently
    November 18, 2023

    I have done all of this but it hasnt imported them.  It is telling me that the catalog needs repairing. So I click on that option, it runs through the whole process but then comes up with the same thing in LR when it opens with the File.  I can import them into LR but I prefer to have everything through LRC and then make collections through there and use LR in that way.  (the ones in grey listed below it are not connected hard drives)

    Karlene J
    Karlene JAuthor
    Participating Frequently
    November 18, 2023

    I have just tried it once again and it gives me the usual sound that happens when the images have been addead and its still not there.

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    November 16, 2023

    Are there any messages at the end of the import?
    Where are the pictures located?

    Do you copy manually from the external media to the hard drive and then import from there only?

    Do you see the progress bar moving up and telling you to import and produce previews?

    Please post a screen capture of the folder panel in LrC.

    --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
    Karlene J
    Karlene JAuthor
    Participating Frequently
    November 16, 2023

    No messages the little bar moves as though it's copying as per normal when it completes the folder is still not there or when it is there are no files in it. 
    thw images are on a hard drive. there are other folders on the hard drive and they are visible.

    yes I copy from SD to hard drive, then I import from the hard dive, I have also tried to copy from the sd through th import as well and it's the same result. 
    I will have to post a photo tomorrow.

    Karlene J
    Karlene JAuthor
    Participating Frequently
    November 18, 2023

    It is telling me that the catalog needs repairing. So I click on that option, it runs through the whole process but then comes up with the same thing in LR when it opens with the File.  I can import them into LR but I prefer to have everything through LRC and then make collections through there and use LR in that way.  (the ones in grey listed below it are not connected hard drives)

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