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Lies34611479yjyw
Participant
January 5, 2024
Question

LrC keeps giving errors when I want to import photos to catalogue

  • January 5, 2024
  • 1 reply
  • 313 views

I've created a new catalogue. But, when I want to import photos to it, it keeps having technical issues. The app/computer (MacBook Pro) has mentioned that it doesn't have enough app space, so I've deleted all temporary files (and more).

For the past hours, I've updated my computer, restarted it multiple times, I've deleted the catalogue I wanted to work with and created a new one. But it just won't work. 

Any tips, ideas? 

 

[moved from bugs to discussions according to the community rules - Mod.]

    This topic has been closed for replies.

    1 reply

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    January 5, 2024

    Please post the message appearing word by word as "having technical issues" does not really help in knowing what issue you face.

    Also, describe what you are trying to do, what works and what not, in details.

    In addition, let us know the exact version of your OS as well as of Lightroom (number, not latest or alike).

    --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
    L
    Lies34611479yjywAuthor
    Participant
    January 5, 2024

    I don't get an error message for a long time. It just gives me the 'coloured wheel' for minutes and minutes and minutes. I cannot do anything. 

    Steps I take: 

    - I open LrC

    - It automatically opens the latest catalogue. 
    - I click 'Import' to import pictures. 

    - I just gives me the coloured wheel. 

    - Half an hour later my computer says it doesn't have enough app memory and that I need to close one of the apps. 

     

    Things I have discovered: it apparently seems to be a problem when I try to import pictures from my LaCie and when my LaCie is connected. I don't have any issues when I create a catalogue on my computer and when I import pictures from my computer (instead of my external hard drive). My hard drive has to be disconnected. 

     

    LrC version 13.1 (Camera Raw 16.1)

    iOS version Sonomo 14.2.1 (23C71)

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    January 5, 2024

    That probably means that this hard drive is failing, or that it has a bad cable.

     

    -- Johan W. Elzenga
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