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ZigaPhotography
Participant
August 9, 2025
Question

LRC: Lightroom Classic Crashes When Using Point Color Dropper in Masking

  • August 9, 2025
  • 2 replies
  • 175 views

Hello,

I’m using Lightroom Classic on Windows, and I’m encountering a persistent issue in the Develop module:

When I select Masking and then choose the Point Color option to modify saturation, hue, or luminance, Lightroom Classic crashes immediately—without any error message—right when I use the Point Color dropper to sample a color.

So far, I have tried the following troubleshooting steps, but none have resolved the crash:

 

  1. Lightroom is fully up to date.
  2. GPU acceleration disabled in Preferences → Performance.
  3. Reset preferences 
  4. New catalog test, to rule out catalog corruption.
  5. Workaround attempts—like creating a different mask before Point Color—did not help (I don’t see any alternative mask options offered).

 

This behavior mirrors a known issue where Lightroom crashes when using Point Color in the masking tool. Some users have shared a partial workaround, such as creating a “background mask” first and then adding another mask before using the dropper, but this doesn’t apply or appear to work in my case.

Could the team please look into this? It appears to be a significant stability problem when using the Point Color dropper in masks.

 

Thank you for any insights or fixes!

    2 replies

    R
    rebekah_4134
    Participant
    August 18, 2025

    I am also having the same issue since the update to 14.5. As soon as i try to use point color (within mask or not), LRC immediately crashes. Very frustrating.

    My system info below,

    Lightroom Classic version: 14.5 [ 202508061311-4cef2162 ]
    License: Creative Cloud
    Language setting: en
    Operating system: Windows 11 - Business Edition
    Version: 11.0.26100
    Application architecture: x64
    System architecture: x64
    Logical processor count: 20
    Processor speed: 2.9GHz
    SqLite Version: 3.36.0
    CPU Utilisation: 0.0%
    Power Source: Plugged In
    Built-in memory: 31952.2 MB
    Dedicated GPU memory used by Lightroom: 158.9MB / 7960.0MB (1%)
    Real memory available to Lightroom: 31952.2 MB
    Real memory used by Lightroom: 1690.1 MB (5.2%)
    Virtual memory used by Lightroom: 2429.3 MB
    GDI objects count: 830
    USER objects count: 3252
    Process handles count: 2774
    Memory cache size: 262.2MB
    Internal Camera Raw version: 17.5 [ 2318 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 91MB / 15976MB (0%)
    Camera Raw real memory: 97MB / 31952MB (0%)
     
    Cache1: 
    NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB
     
    Cache2: 
    m:262.2MB, n:0.0MB
     
    U-main: 105.0MB
     
    System DPI setting: 120 DPI (high DPI mode)
    Desktop composition enabled: Yes
    Standard Preview Size: 3858 pixels
    Displays: 1) 1920x1080, 2) 1920x1080, 3) 3840x2160
    Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
     
    Graphics Processor Info: 
    DirectX: NVIDIA RTX 2000 Ada Generation Laptop GPU (32.0.15.7342)
    Init State: GPU for Export supported by default
    User Preference: GPU for Export enabled
    Enable HDR in Library: OFF
    GPU for Preview Generation: On (S5_7)
     
    Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
    Library Path: C:\Users\yorkes\OneDrive - Hydralada\Pictures\Lightroom\Lightroom Catalog.lrcat
    Settings Folder: C:\Users\yorkes\AppData\Roaming\Adobe\Lightroom
     
    Installed Plugins: 
    1) AdobeStock
    2) Flickr
     
    Config.lua flags: 
     
    Adapter #1: Vendor : 10de
    Device : 28b8
    Subsystem : 8bf2103c
    Revision : a1
    Video Memory : 7960
    Adapter #2: Vendor : 8086
    Device : a720
    Subsystem : 8bef103c
    Revision : 4
    Video Memory : 80
    Adapter #3: Vendor : 8086
    Device : a720
    Subsystem : 8bef103c
    Revision : 4
    Video Memory : 80
    Adapter #4: Vendor : 1414
    Device : 8c
    Subsystem : 0
    Revision : 0
    Video Memory : 0
    AudioDeviceIOBlockSize: 1024
    AudioDeviceName: System Default - Speakers (2- Realtek(R) Audio)
    AudioDeviceNumberOfChannels: 2
    AudioDeviceSampleRate: 48000
    Build: LR5x26
    Direct2DEnabled: false
    GL_ACCUM_ALPHA_BITS: 16
    GL_ACCUM_BLUE_BITS: 16
    GL_ACCUM_GREEN_BITS: 16
    GL_ACCUM_RED_BITS: 16
    GL_ALPHA_BITS: 0
    GL_BLUE_BITS: 8
    GL_DEPTH_BITS: 24
    GL_GREEN_BITS: 8
    GL_MAX_3D_TEXTURE_SIZE: 16384
    GL_MAX_TEXTURE_SIZE: 32768
    GL_MAX_TEXTURE_UNITS: 4
    GL_MAX_VIEWPORT_DIMS: 32768,32768
    GL_RED_BITS: 8
    GL_RENDERER: NVIDIA RTX 2000 Ada Generation Laptop GPU/PCIe/SSE2
    GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
    GL_STENCIL_BITS: 8
    GL_VENDOR: NVIDIA Corporation
    GL_VERSION: 4.6.0 NVIDIA 573.42
    GPUDeviceEnabled: false
    OGLEnabled: true
    GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters 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GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_multiview_tessellation_geometry_shader GL_EXT_multiview_texture_multisample GL_EXT_multiview_timer_query GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 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    johnrellis
    johnrellis
    Legend
    August 19, 2025

    "DirectX: NVIDIA RTX 2000 Ada Generation Laptop GPU (32.0.15.7342)"

     

    That graphics driver is two months old. There's a newer Production Branch/Studio Driver available here:

    https://www.nvidia.com/en-us/drivers/details/252611/

     

    It may not be the cause of your issue, but updating to the latest driver is always a first step.

    johnrellis
    johnrellis
    Legend
    August 10, 2025

    Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

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