lrc only flashes does not stay on desk top computer

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trying to op / download LRC and it just opens up like a flash and turns off. I have a desktop

nik.m

Community Manager

Hi, thanks for reaching out. We're sorry about the trouble!

Could you share the version of Lightroom Classic you've installed, along with the operating system of the computer you're working on?

Please ensure you have all available operating system updates installed on your computer.

You can start with: https://adobe.ly/3UczM2u

Thanks,
Nikunj

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R

RcappAuthor

Participant

I have a dell desktop. Windows 10. I have had LRC for years and now it won’t stay on. I just used it last week.

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Claire H.

Community Manager

Hi @Rcapp , Thanks for the update! We can use a bit more information about your setup, though. Can you send your system info, a screen recording of the issue, and a numbered list of the exact steps needed to reproduce it? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. In the meantime, let's try a few things and see if it helps with using Lightroom Classic.

Check Admin Privileges: Ensure that you have administrative privileges on your computer.
Disk Space: Verify that there is sufficient disk space available on your hard drive.
Restart the System: Restart your computer to clear any temporary issues and then try opening Lightroom Classic again.

If none of these steps work for you, please send the requested information. Thanks! ^CH

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