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the Stef
the Stef
Participant
Apr 16, 2022 7:42 PM UTC
Question

LrC Selection Triangles and Folder Icons disappear from Folder Panel in Library Mode

HELP…….I am having a problem with Lightroom Classic.  In the library mode when I mouse over the folders pane, the triangles and folder icons disappear.  And randomly,. They will return when moused over a subsequent time. 

BEFORE MOUSEOVER SCREEN SHOT

 

AFTER MOUSEOVER SCREEN SHOT

 

 

I am running:

Win 11 ver:  21H2  Build:  22000.613

Lightroom Classic version: 11.3 [ 202204051513-7a25c809 ]

Desktop composition enabled: Yes

Displays: 1) 2560x1440

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce RTX 3070 Ti (30.0.15.1215)

 

 

 

10 replies

Michael in TO
Participant
Feb 9, 2025 11:42 PM UTC

In case this issue hasn't been rectified, I had this problem with my new 4k Asus monitor and I found a fix.

Right click and select properties of LR icon. Go to 'compatiblity' , then "Change high DPI settings". Then High DPI scallin override, dropdown menu of 'applicatio,system or sytem enhanced'. I selected 'system'. Then OK and then 'Apply' and now it is working good. And I can read everything and the triangle arrows stay there as they should.

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johnrellis
johnrellis
Legend
Apr 17, 2022 3:07 AM UTC

Initial troubleshooting steps:

 

1. Nvidia makes it hard to determine, but I think the driver version 30.0.15.1215 is a Game Ready driver. Go to Nvidia.com and download the latest Studio driver (which Nvidia tests with creative apps like LR and PS).

 

2. Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/


LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

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the Stef
the StefAuthor
Participant
Apr 17, 2022 6:51 PM UTC

John,

 

Thanks very much for the suggestions.  Here's is where I'm at;

Tried both of your suggestions.  NVIDIA site indicates that my driver is a STUDIO driver.  But, I downloaded an older one anyway.  No luck.  Put the latest one back in.  I reset the preferences and also, no luck.  I have a message into NVIDIA also.  It is a bad deal for me and really slows me down working with LrC!  There were listed as compatible.

I have notified NVIDIA but no reply as of yet.  I also have an issue using the development modules if I use the GPU memory. 

Dennis

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johnrellis
johnrellis
Legend
Apr 17, 2022 7:00 PM UTC

Set Preferences > Performance > Use Graphics Processor to Off and restart LR. I don't recall seeing these symptoms before, and I doubt disabling the graphics processor will have an effect on this, but it's easy to try.

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