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Flybridge
Known Participant
July 24, 2023
Answered

LRC stuck downloading a photo that no longer exists

  • July 24, 2023
  • 1 reply
  • 402 views

Hi

I occassionally delete photos from my mobile account to free up space. I import all photos from all sources (DSLR, my phone, wife's phone) into LRC, so I don't need to keep them on the mobile app once they are imported.

I recently cleared a lot of old photos from the mobile account, but LRC is stuck trying to download one of them. I can't stop the download, nor can I delete the photo from the download schedule shown when I go into Preferences.

How can I stop this download, as it is preventing other syncing activities?

 

TIA.

This topic has been closed for replies.
Correct answer Sameer K

Hey @Flybridge. Welcome to the Lightroom Community. I'll help you figure this out.

What version of Lightroom Classic & the operating system are you working on?

 

Try this:

  • Go to Lightroom Web (https://lightroom.adobe.com).
  • Check the Deleted tab & clear any existing image from the Deleted Section.
  • Check Sync issues if it exists & clear all the items here. They'll go to Deleted section & you'll have to clear the items too.
  • Let Lightroom Classic sit still for 60-80 minutes after these changes & let it sync.

 

Let me know how it goes. Thanks!
Sameer K

1 reply

Sameer K
Community Manager
Sameer KCommunity ManagerCorrect answer
Community Manager
July 24, 2023

Hey @Flybridge. Welcome to the Lightroom Community. I'll help you figure this out.

What version of Lightroom Classic & the operating system are you working on?

 

Try this:

  • Go to Lightroom Web (https://lightroom.adobe.com).
  • Check the Deleted tab & clear any existing image from the Deleted Section.
  • Check Sync issues if it exists & clear all the items here. They'll go to Deleted section & you'll have to clear the items too.
  • Let Lightroom Classic sit still for 60-80 minutes after these changes & let it sync.

 

Let me know how it goes. Thanks!
Sameer K

    F
    FlybridgeAuthor
    Known Participant
    July 25, 2023

    Thanks. That cleared it and the sync completed for the other items. 🙂

     

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