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Inspiring
September 21, 2019
Question

LRC suggesting images are corrupted...

  • September 21, 2019
  • 5 replies
  • 2664 views

I have imported a large number of files from a football game into LR Classic and a few have shown up as being corrupted.  I have opened them in Bridge and in Photoshop and they're fine and I've saved them in Photoshop and they are still fine so it doesn't appear to be the card itself.  And I've used two different readers so I don't think it's the reader.  I deleted the "corrupted" files from LRC and copied them into a file on my desktop to re-import.  Some came in fine and others are still indicated as "corrupted".  I could keep doing this until they are all in LRC but this seems a tad odd.  

 

Anyone else experiencing this or have an explanation?

 

Thanks

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    5 replies

    GoldingD
    Legend
    September 23, 2019

    And, possible GPU driver failure. Please post your system information as Lightroom reports it. /Help/System Information/Copy. Paste info from first line down to just past the plug-in info. Info after that just gobblygook as far as many care.

    Inspiring
    September 23, 2019

    I shot another game yesterday and imported around 1600 shots (3 cameras, 5 cards) and had a few more alleged corrupted images from two cards. So today I did more testing. I imported the images from each card from each of my two readers..same result but not always with the same images. One reader has a fix cable and I don't have an appropriate one as a replacement for the other reader. So I imported them directly from one of my cameras using the cord that is supplied with the camera (1DX). Same result. I deleted the LR preview file and when I opened everything up, all was fine. I then deleted all the photos and tried again from the camera. Same result (apparent corruption but can make changes in Develop module) but with a different image this time. I am attaching images including system info (once I get a chance to edit this post).

    GoldingD
    Legend
    September 23, 2019

    Ok, for clarity and efficiency, I am reposting your system information, not as an undesired attachment, but as pasted data in a reply. The prefered method of sharing such data is by actually pasting it into a reply. Now you may need to edit your reply to get the tools required (this new web site sucks) but one of the helpful ones is that “Insert Code/Edit sample” button currently third from right. looks like </>. Click on it, paste in the system information, and you get that inside a nice box

     

    OP system Info:

     

     

    License: Creative Cloud
    Language setting: en-CA
    Operating system: Mac OS 10
    Version: 10.14.6 [18G95]
    Application architecture: x64
    Logical processor count: 8
    Processor speed: 2.8 GHz
    Built-in memory: 16,384.0 MB
    Real memory available to Lightroom: 16,384.0 MB
    Real memory used by Lightroom: 2,103.1 MB (12.8%)
    Virtual memory used by Lightroom: 6,145.1 MB
    Memory cache size: 31.3MB
    Internal Camera Raw version: 11.4.1 [ 291 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 720MB / 8191MB (8%)
    Camera Raw real memory: 740MB / 16384MB (4%)
    Displays: 1) 1920x1080
    
    Graphics Processor Info: 
    Metal: NVIDIA GeForce GT 750M
    
    
    
    Application folder: /Applications/Adobe Lightroom Classic
    Library Path: /Users/plicla/Pictures/Lightroom/Lightroom Catalog-2.lrcat
    Settings Folder: /Users/plicla/Library/Application Support/Adobe/Lightroom
    
    Installed Plugins: 
    1) AdobeStock
    2) Aperture/iPhoto Importer Plug-in
    3) Export to Photomatix Pro
    4) Facebook
    5) HDR Efex Pro 2
    6) ON1 Effects 10
    7) ON1 Enhance 10
    8) ON1 Photo 10
    9) ON1 Portrait 10
    10) ON1 Resize 10
    11) SmugMug
    
    Config.lua flags: None

     

     

     

    I notice that you are running MAC OS 10.14.6. Have you installed the supplemental update. I do not suspect it is your issue, but it does solve some MAC issues that royally foul up Photo Merge

     

    see http://osxdaily.com/2019/08/26/new-supplemental-update-for-macos-mojave-10-14-6-released/

     

    As this is a MAC, absolutly nothing you can do about GPU drivers. All hail Apple.

     

    Display 1920x1080, using GPU  acceleration will probably not be very helpful, hopefully will not hurt. More useful 4K and beyond.

     

    Nothing in your plug-ins stands out as buggy. Mind you, unless your Facebook page is commercial, that Facebook plug-in is useless.

     

     

     

     

    Also, when posting photos or screenshots, use the Photis button, currentlysecond from right, looks like a landscape photo, to place them in a reply. We overlook attachments, but images clearly in our face work better.

     

    OP image (in Library module)

     

    OP image (in Develop module)

     

    OP image (after deleating preview)

     

     

     

     

     

     

    GoldingD
    Legend
    September 23, 2019

    I am thinking several dirty words about this new web site.

     

    Ok, went back and looked at the two ( is it 2?) sample images

     

     Both in a Library module correct?

     

     And one showing a  corrupt filmstrip but proper loop view?

     

     Exit, close Lightroom. Go and delete your Library previews. Then have Lightroom recreate them (as a result of restarting a Lightroom. Possible corrupt previews?

     

    https://helpx.adobe.com/lightroom-classic/kb/lightroom-gives-error-preview-cache.html

     

     

    Inspiring
    September 23, 2019
    Thanks. I'll try this if it happens again. When I closed Lightroom, I forced a backup which runs an integrity check. I didn't get any messages but when I reopened Lightroom, all was as expected. Nothing looked out of the ordinary so perhaps it was something to do with the preview just for that image. Or some other random thing.
    GoldingD
    Legend
    September 23, 2019

    Some online experts do not like running the integrity check when closing Lightroom. This is because that involves a backup after the check, and if the integrity check foules up, then the backup is fouled up. Instead , change how Lightroom opens. Change it from launching the catalog previously opened, to inquiring what catalog to open. when you launch Lightroom, you can then choose via a dialog screen to run an integrity check. Apparently safer that way.

     

     

     

    GoldingD
    Legend
    September 23, 2019

    So, I see that Just Shoot Me has given you good advice that you are being argumentave about. Ok, fare to argue, but gee, try his advise.

     

    Here is the thing. This very issue has come up before. Images just like yours. Issue in Lightroom Classic, but not apparently in Photoshop, not in Bridge, nit in Windows File Explorer, or MAC Finder.

     

     Now STOP

     

     Before you say but...

     

    Windows File Explorer, MAC Finder, and for that matter Bridge are not showing you the RAW  image nor a preview, they are showing the embedded JPEG

     

    STOP

     

    but Photoshop... Are you sure that is not defaulting due to error to the embedded JPEG

     

    Well, three main and one occasional causes have occured in past problems as reported in the  old forum

     

    1. Bad SD card (SD, CF, whatever)

    2. Bad SD card reader

    3. Bad USB cable

    4. Other connected USB  device causing input/output and/or IRQ conflicts (would more likely not get to use the card reader at all)

     

    So, humor us

     

    Do you have another card reader

     

     Is your card reader hard wired or can you substitute a different USB dara cable (data, not the blasted charging cable that came with a phone)

     

     

     

     

    Inspiring
    September 23, 2019
    I wasn't trying to be argumentative. I felt I had eliminated the card and the card readers (I tried both of my readers) because when I opened the image with Photoshop directly from the card, using both readers, the image came in successfully and I was able to edit it and save it successfully. This indicated to me that the image was not corrupt on the card and that the readers were not corrupting the image on import. Also, when I viewed the image that looked corrupted in LR Library module, it looked fine and was editable in the Development module which further suggested to me that the card was not corrupt and that the readers did not corrupt it on import.
    dfconn
    Known Participant
    September 20, 2023

    This happens to me from time to time. As I use topaz for noise reduction, I can send the image to Topaz and it is accepted - nothing wrong with it - goofy LRC problem.

    Just Shoot Me
    Legend
    September 22, 2019

    But do you use a CABLE to connect these card readers?

    Also just for a test. Use a Different card, snap a bunch of pictures around your home (20-100) then import them from that card using either reader. What happens.

     

    Bridge is looking at the embedded JPG file inside every RAW file.

    Inspiring
    September 22, 2019
    Pretty sure that it has nothing to do with the readers. I can't add screen shots to this reply but LRC in Library mode is showing the file as corrupted. I exported it as a jpg and it's fine. I also edited it in Photoshop from LRC and it's fine in Photoshop. I then saved it and the psd file is fine in LRC. It's something in the Library mode that thinks the image is corrupt when it isn't for any other purpose.
    Just Shoot Me
    Legend
    September 22, 2019
    And I did not say it was the readers. I said Try a Different Cable, if you are using one. I also said Try a Different CARD. Please Re-Read my reply above. To post images, screen shots, in this completely Stupid forum software you have to Post a reply then use the More button, link to Edit the reply and then you get a proper Text Entry dialog window/box where you can add screen shots.
    Just Shoot Me
    Legend
    September 22, 2019

    What type of readers are you using? Are they direct USB plug in style or are you using a cable to connect them to your computer (try a different cable if you are)?

    What happens if you Copy them from the card to a folder on your drive and then import them?

    What happens if you connect the camera directly to your computer and either Copy them to a folder or import into LR directly?

     

    I have not experienced this.

    Inspiring
    September 22, 2019
    I have a Lexar Professional and a Delkin both of which are connected via the USB. I never connect my camera to import photos. As I mentioned, I copied the so-called corrupted files to my desktop and was able to import them into LR as uncorrupted files but some took more than one try.