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RolandDutzler
Known Participant
January 20, 2025
Answered

LRc Synchronisationsfehler

  • January 20, 2025
  • 1 reply
  • 451 views

Lightroom Classic zeigt 2 Datein die permanent (seit Wochen) einen Synchronisationsfehler zeigen. 
Im Lightroom mobile werden keine Synch-fehler angezeigt.

Wie kann ich machen, damit die beiden Fotos (siehe Anhang) nicht mehr als Synch-fehler angezeigt werden?

Im Anhang der Screenshot, wie der Synch-fehler in LRc angezeigft wird.

Die Funktion "Daten zur Synchronisierung neu erstellen" würde ich gerne vermeiden. 

Der erstellte Doagnosebericht hat mir leider auch keine Erkenntnisse gebracht, wie ich die Synch-fehler beheben kann.

ich freue mich auf sachliche lösungsorientierte Nachricht.
Danke im Voraus 🙏

 

[moved from bugs to discussions according to the community rules - Mod.]

Correct answer Sameer K

Hey, @RolandDutzler. I'll help you figure this out. Great job summarizing what works and what doesn't; it helps. We know the two files that are stuck as per the screenshot. 

Please remove these images from the collection they belong to and wait for Lightroom to process this change. After this, apply a few edits or flags to these images & add them to a new Sync collection. 

 

If nothing changes after some time, check Lightroom Web (https://adobe.ly/4eF2E7u) and look for the Deleted Section and the Sync issues tab (if they exist). Emptying both of these has helped in the past. Before emptying these tabs, ensure you have backups for the images.

 

After this change, let Lightroom sync and check if it returns to normal.

 

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

1 reply

Sameer K
Community Manager
Sameer KCommunity ManagerCorrect answer
Community Manager
January 20, 2025

Hey, @RolandDutzler. I'll help you figure this out. Great job summarizing what works and what doesn't; it helps. We know the two files that are stuck as per the screenshot. 

Please remove these images from the collection they belong to and wait for Lightroom to process this change. After this, apply a few edits or flags to these images & add them to a new Sync collection. 

 

If nothing changes after some time, check Lightroom Web (https://adobe.ly/4eF2E7u) and look for the Deleted Section and the Sync issues tab (if they exist). Emptying both of these has helped in the past. Before emptying these tabs, ensure you have backups for the images.

 

After this change, let Lightroom sync and check if it returns to normal.

 

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

    R
    RolandDutzlerAuthor
    Known Participant
    January 20, 2025

    Thank you @Sameer K it helped.🙏

    I did as you prosposed.

    I removed the images from the collection, waited that LRc processed this change and then added it again to the collection.
    Now everything is synched as ist should be.

    Thank you so much.

      Mohit Goyal
      Community Manager
      Mohit GoyalCommunity Manager
      Community Manager
      January 20, 2025

      @RolandDutzler Thank you for the update! We're glad it worked for you.

       

      Thanks,

      Mohit

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