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Participant
September 20, 2023
Question

LrC 'unable to prepare the selected file' message trying to use Topaz Sharpen Plug-in

  • September 20, 2023
  • 1 reply
  • 88 views
I have upgraded my iMac desktop to an Apple Studio with Apple silicon.  Chip - Apple M1 Max, Memory 64Gb, HD memory 1Tb, OS - Ventura 13.5.2
 
I usually use Lightroom to process images and most of the images I have are stored on external drives.  I use Topaz Sharpen AI reasonably frequently but recently I have encountered a problem where a lot of images on one of the external drives displays a message telling me 'LR was unable to prepare the selected file’.
 I have been told by Topaz it is an (Adobe) issue linked to upgrading PS to PS2024 and the Plug-ins but they were unable to provide a solution.
 
Is there a solution to this problem?
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1 reply

GoldingD
Legend
September 20, 2023

Are any of the photos shown as missing in LrC?