Attach a small problem .mp4 here, and we can see if the issue is specific to your installation or a general LR issue, and we can look for workarounds.

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marie_claude_9124Author

Participant

It is very strange .... with the same smartphone some video files can be imported in LRC and some others not.

Attached details of video mp4 files

Import OK

Import KO

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MC277962236u6oCorrect answer

Participant

I found the solution !!!!

With VLC I convert the video codec of the file with H264 and I can import it in LRC

Initially the video codec was : google/On2's VP9

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