I went to open LRC and it will not get past the start up and freezes where it says that it is reading preferences. I have rebooted still nothing. I reset to default preferences and nothing happened. I uninstalled LRC and reinstalled and same problem. I am running a brand new MacBook Pro. Help.
Do you've used the Adobe Cleaner Tool after uninstalling Lightroom?
If no please do a complete and clean reinstallation by following the steps below:
If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
If this doesn't help, please make sure that you system is completly up-to-date and all recent patches and drivers are installed. Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.
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