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Participating Frequently
September 9, 2022
Question

LrClassic keeps looking for preference and doesn't open!

  • September 9, 2022
  • 2 replies
  • 1216 views

LrClassic keeps looking for preference and doesn't open!

LrClassic last version uptodated. Worked great till yesterday.

MacOS Montrey Version 12.5.1

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2 replies

gillm4727Author
Participating Frequently
September 16, 2022

Thank you CommunityGuys for tips and procedures. 

In the end after contact Adobe Support definitively they find the solution:

Update macOs Monterey to Version 12.6.

Merci, Gil   

 

JohanElzenga
Community Expert
September 9, 2022
-- Johan W. Elzenga
gillm4727Author
Participating Frequently
September 9, 2022

Hi Johan, 

I'd reseted lightroom preferences: (v1) on starting Lr and  (v2) Manually.
On manually way I didn't find the .agprefs files to be remove! 
Also I'd uninstall  LrClassic  on CreativeCloud and Install it back.
 
Sorry the problem persist: READING PREFERENCES ... 
 
 
Note that the version Lightroom (standard not Classic) works perfect.
Thks for your help.  
 
GoldingD
Brainiac
September 9, 2022

@gillm4727 wrote:

Hi Johan, 

I'd reseted lightroom preferences: (v1) on starting Lr and  (v2) Manually.
On manually way I didn't find the .agprefs files to be remove! 
.......

 

Why are you looking for .agprefs ? That is in the Windows instructions, not MAC.  

I might be wrong about that.

 

You mentioned resetting preferences manually. In your screenshot, the file to be deleted or at least moved is the one you have selected. You deleted that one, correct?