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Participant
September 18, 2022
Question

LRClassic user with renewal confirmation email but cannot sign-in.

  • September 18, 2022
  • 1 reply
  • 102 views

I just got back from vacation and was eagar to download photoes. I have been using LR classic for years and am not a new user.  After update Lightroom classic does not recognize my license and prompts me to get free trial. I have Creative Cloud account and email with Lightroom renewal receipt. I hae already paid! How do I sign-in to use it?

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1 reply

AxelMatt
Community Expert
Community Expert
September 18, 2022
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo