M1 Mac Installation issue - "damaged or incomplete" Error Message

Forum|Forum|5 years ago
January 31, 2021
3 replies
4615 views

During installation on my M1 MacBook Pro, I get the following error message - You can't open the application "Adobe Lightroom Classic" because it may be damaged or incomplete.

Is Adobe aware of this or are they doing anything to fix it?

Problem or error

This topic has been closed for replies.

KR Seals

Community Expert

If Rosetta is working ok for you, just uninstall and re-install through the Adobe Creative Cloud app.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

J

jademig

Participant

this doesn't work either and LR is my main photo app

J

Jao vdL

Community Expert

Have you run any software before that needs Rosetta2 to run? Lightroom Classic is not yet compiled natively for the M1 processor. Perhaps try making sure that Rosetta is installed before opening Classic. I think running it from the finder should also trigger the install.