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Garrett Grove
Participant
January 4, 2018
Question

Macbook Pro and Lightroom Classic CC crash on Export

  • January 4, 2018
  • 1 reply
  • 1126 views

For the last few months my 2017 Macbook Pro has been crashing whenever I export files from Lightroom Classic CC.  My computer does not crash at any other time, which is making me think that it is an issue with Lightroom Classic CC and not with my computer or external hard drive (16TB G-Raid, this is where I store my working photo files).  The computer also randomly crashes when I am editing photos in Lightroom as well, but the most consistent way to make it crash is exporting the images.

Has anyone else encountered this, if so do you have any suggestions on how to solve this problem?

Thank you!

This topic has been closed for replies.

1 reply

DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
January 4, 2018

You have provided limited information about the specs of your Mac book pro,e.g OS, HDD capacity, Ram, Free disk space etc. Some observations, you appear to have lots of available external storage space. How is the Raid drive connected, usb, FireWire, network ?

However the Lightroom export function is very taxing on your available internal HDD Free space and particularly avalable RAM. Are you exporting high volumes of raw files or also have video files included. It’s better to have multiply exports being processed at the same time than one large export of several thousand in one export. Please provide additional details to assist other users in suggesting best practice.

I would suggest you check your Ram for failing or bad modules.

Regards, Denis: Laptop Win 11, ver 24H2, LrC 15.4 PS 27.8;
Neox99
Neox99
Legend
January 4, 2018

A 'Ram' trick, going back to the early days of PCs: Just remove then replace the RAM module(s). Breaking, then making a new, contact cures RAM issues more times than one would think.'

G
Garrett GroveAuthor
Participant
January 4, 2018

I'd love to remove the RAM and reconnect it, but that isn't an option with the new Macbook Pro's, it is unaccessible. 

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