Skip to main content
Participant
January 5, 2018
Question

Mackbook Pro trackpad freezes on opening LR Classic CC

  • January 5, 2018
  • 0 replies
  • 119 views

Hi,

When I open LR Classic CC on my MacBook Pro, the trackpad/ arrow usually freezes or acts oddly - randomly disappearing  from the screen and reappearing somewhere else, etc. It doesn't occur with other programs. I have tried the solutions suggested in the troubleshooting FAQ and it still happens. My laptop is a 2016 MacBook Pro with a 2.7 Ghz Intel Core i7 processor, 16 megs ram,

Lightroom Classic version: 7.1 [ 1148620 ]

License: Creative Cloud

Language setting: en-CA

Operating system: Mac OS 10

Version: 10.12.6 [16G1114]

Application architecture: x64

Logical processor count: 8

Processor speed: 2.7 GHz

Built-in memory: 16,384.0 MB

Real memory available to Lightroom: 16,384.0 MB

Real memory used by Lightroom: 1,171.3 MB (7.1%)

Virtual memory used by Lightroom: 2,701.7 MB

Memory cache size: 2.4MB

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 510MB / 8191MB (6%)

Camera Raw real memory: 551MB / 16384MB (3%)

Displays: 1) 2880x1800

Graphics Processor Info:

Metal: AMD Radeon Pro 455

Surely this is enough for LR to run smoothly? Is there anything I can do to stop this weird behaviour?

Thanks,

Richard

    This topic has been closed for replies.