Participating Frequently

Question

Maps going offline every few seconds

Forum|Forum|8 years ago
June 15, 2017
16 replies
5039 views

This only started today. It's not a network issue - it occurred at work (a pipe that can do 800Mb down and up) and is occurring at home (regular cable connection).

When I try to go to maps, I see the map... but after a few seconds it goes offline. But only for a couple seconds. Then it comes back. Then it goes offline, and back, etc.

I can get the job done, but it's really annoying waiting every few seconds before I can do it.

Anyone else having this problem or know a solution?

Most recent update of Lightroom. Mac OS Sierra 10.12.5.

This topic has been closed for replies.

Ricky336

Community Expert

It also happens with Lightroom 5.7, so it might be google maps.

John Rangtveit

Participating Frequently

Problem solved with tonights Lightroom CC update (July 19. 2017)

THANKS!

S

SteffenB1970

Participating Frequently

Yep, issue is solved by the 6.12 update (roughly 5 weeks after first reported).

mobycat100Author

Participating Frequently

No updates show up for me yet... hopefully it will soon.

D

divindk

Known Participant

Same issue here. Win 10 and LR CC both up to date. All other internet connectivity, including google maps, working properly. Every time I zoom or pan in the maps module, it locks up and goes off-line for 5-10 seconds. It's been happening about a month now. Very frustrating for the workflow.

Clearly this is an Adobe problem, not our systems... hope they fix it soon.

Ian Lyons

Community Expert

A fix for this issue will be available soon.

T

TodgeOz

Participant

I found a rudimentary workaround for the issue if you have gps data on images fom the same (or close) location.

Normally I just scroll around the map and drop the images on - but with it reloading all the time that was frustrating me. I've been delaying the final stage of my workflow - uploading - until the map module was fixed but just could not wait any longer.

So, as I tend to take images at locations with my iPhone as well - I decided to use the gps data from those picture to help place my dsl non-gps images. I loaded my iPhone shots into LR and used the [Untagged] option on the map module to find the shots that lacked gps data. I then clicked the iphone image from the location and the map loaded. Once done, I selected the untagged images and dropped them onto the map. No movement of the map meant little reload screen frustration.

Clunky (and I'm sure there are other -better- ways to do it) but I just tagged about 1500 images in less than an hour - brainless work but I watched tv at the same time.

Not sure if I explained this well, but I hope it helps.

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Søren Langkilde Madsen

Known Participant

I use the map module every day and have for years.

This annoying "go offline, go black, wait" happens everytime you zoom or pan.

It has nothing to do with network connection and it happens on both my computers.

To day it is the 10th of july and still no fix for this annoying bug.

C

Cláudio Ferraz

Participant

When it will be fixed? Map module is unusable!...

johnrellis

Legend

This forum is primarily user-to-user, and Adobe product developers are rarely seen here. Make sure you add your me-too vote and follow the bug report in the official Adobe feedback forum: Lightroom: Map module keeps flashing "map offline" when it's not | Photoshop Family Customer Community . Then you'll be notified as soon as the status of the bug changes.

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SteffenB1970

Participating Frequently

Thanks for the reminder. Have added a "me too" in the basket.

Abambo

Community Expert

I'm with Lightroom CC 2015.7 CR 9.7. I had also 2 or 3 off-line flashes.

The off-line flashes are consistent when changing the location, even small ones using the hand-tool.

ABAMBO | Hard- and Software Engineer | Photographer

B

BogdanGabriel

Participant

Same thing here too.

W10 Home

Lightroom version: 6.10.1 Retail

L

Leigh Rendle

Known Participant

Apparently Adobe are already on it.

Lightroom: Map module keeps flashing "map offline" when it's not | Photoshop Family Customer Community

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SteffenB1970

Participating Frequently

Now since Adobe does not seem to pay attention, I'd like to share a detail from my conversion with Mr Singh from Abobe helpdesk. Apart from the "yes, it could be Google" proposal he also suggested several times that "it seems to be a proxy error to me" and that I should contact my ISP for assistance...

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Leigh Rendle

Known Participant

Yes, same issue here as well only since the recent update of Lightroom.

How long is this going to take to be resolved dam annoying .......

Y

yowayowa

Inspiring

I guess all we can do is keep the thread alive in the hope that it gets seen. As has been pointed out, this topic appears elsewhere too. but I can't see any answers :/

( could it be that adobe are working on an upgrade to the lovely imagery you see when using google maps directly, instead of a seemingly ancient version ? ... ... ) yeah, I know.

danbihn

Participating Frequently

Same problem. Super-fast connection. Super-fast machine.

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