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Mfhersch
Mfhersch
Participant
December 1, 2016
Answered

Mark IV raw files

  • December 1, 2016
  • 2 replies
  • 1014 views

I just got Canon EOS 5d Mark iv.  I tried to open raw files and was unable.  I upgraded to Lightroom 6, thinking that would solve the problem, but I'm still unable to open the files.  I see that LR now supports the Mark iv raw files, but cannot make it work

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    This topic has been closed for replies.
    Correct answer Seabreezeof

    I gambled and updated CC2015 and it upgraded my stand alone LR 6.6 2016 to LR 6.7, I can now open my 5DIV files.

    So if anyone else has a question to this matter, you have your answer.

    My OS is Windows

    2 replies

    S
    Seabreezeof
    Inspiring
    December 2, 2016

    I have the same exact problem, just received a Canon 5DIV , and I have stand alone not CC LR6, it's updated to 6.6. When I go to help it says update for CC2015 . Will this update my stand alone not CC to the current version of 6, so I can open my Canon 5DIV files

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    December 2, 2016

    When I go to help it says update for CC2015

    What does the Help (Win) or Photoshop Lightroom (Mac) > About screen say?

    Can you post a screenshot?

    If 6.6 then the update should give you 6.7.

    If CC then you are running a Cloud version.

    S
    SeabreezeofCorrect answer
    Inspiring
    December 2, 2016

    I gambled and updated CC2015 and it upgraded my stand alone LR 6.6 2016 to LR 6.7, I can now open my 5DIV files.

    So if anyone else has a question to this matter, you have your answer.

    My OS is Windows

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    December 1, 2016

    Cameras supported by Camera Raw

    LR now supports the Mark iv raw files, but cannot make it work

    Only Lightroom 6.7 supports the 5D Mark IV. Not earlier versions.

    You may be running Lightroom 6.0. Make sure you've updated to version 6.7.

    Install Photoshop Lightroom

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