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Known Participant
June 1, 2023
Question

mask

  • June 1, 2023
  • 2 replies
  • 131 views

in lightroom as in photoshop when i use person mask options it doesn't see all the people only person 1 this happens to me my IMac not on my Mac Pro camera row version 15.3.1. I uninstalled installed everything and it doesn't see all the people in the photo only Puts person 1 can someone help. Thank you.

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2 replies

Known Participant
August 2, 2023

Ventura 

johnrellis
Legend
June 4, 2023

First troubleshooting steps:

 

1. Post a full-resolution screenshot (not a phone pic) of the entire LR window so we can see what you're seeing without making assumptions.

 

2. Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running.