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Participant
February 27, 2026
Question

Masking of people doesn’t work anymore

  • February 27, 2026
  • 10 replies
  • 91 views

Since the latest versions of Lightroom Classic and MacOS the masking of people always shows “No people found” – even on photos where it was working before.

 

Lightroom Classic version: 15.2 [ 202602111402-ec4112e8 ]
License: Creative Cloud
Language setting: en-DE
Operating system: Mac OS 26
Version: 26.3.0 [25D125]
Application architecture: x64
Logical processor count: 24
Processor speed: 3,3GHz
SqLite Version: 3.36.0
Adobe GSDK Version: 1.4.0.171

Built-in memory: 196.608,0 MB
Dedicated GPU memory used by Lightroom: 4.743,3MB / 16.368,0MB (28%)
Real memory available to Lightroom: 196.608,0 MB
Real memory used by Lightroom: 3.040,3 MB (1,5%)
Virtual memory used by Lightroom: 55.303,7 MB
Memory cache size: 62,7MB
Internal Camera Raw version: 18.2 [ 2482 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 631MB / 98303MB (0%)
Camera Raw real memory: 644MB / 196608MB (0%)

Cache1: 
Final1- RAM:519,0MB, VRAM:1.818,0MB, ALP05331.ARW
NT- RAM:519,0MB, VRAM:1.818,0MB, Combined:2.337,0MB

Cache2: 
m:62,7MB, n:253,8MB

U-main: 129,0MB

Standard Preview Size: 6016 pixels
Displays: 1) 6016x3384

Graphics Processor Info: 
Metal: AMD Radeon Pro W5700X
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF
GPU for Preview Generation: Off (S5_15)

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Volumes/Sonnet m2/Lightroom/Lightroom Catalog-v13-3.lrcat
Settings Folder: /Users/zippo/Library/Application Support/Adobe/Lightroom

Installed Plugins: 
1) Publisher, By The Turning Gate

Config.lua flags: 

    10 replies

    johnrellis
    Legend
    March 2, 2026

    @cde1313 I am having this issue now.

    Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

    cde1313
    Participant
    March 2, 2026

    I am having this issue now. I have not had problems with this function until yesterday.

    johnrellis
    Legend
    March 1, 2026

    Metal: AMD Radeon Pro W5700X

    For over a year, LR's AI commands have been tripping over bugs in the graphics drivers for Intel Macs' Radeon 500- and 5000-series GPUs.
     
    The drivers in Mac OS 15 appeared to have addressed many of the issues, but there continues to be a steady trickle of reports like yours. It looks like neither Apple nor AMD care much about fixing driver bugs for seven-year-old GPUs on a platform Apple wants to go away.

     

    It would be good to merge these recent reports into a single thread, so that Adobe gets a more accurate view of the issue. Unfortunately, the new forum is still missing three months of recent content, and it’s search function is very poor, so I can’t find these reports.

    AK_77
    Participating Frequently
    March 1, 2026

    Aaand the next one, welcome to the club! 🥳

    I hope this will get fixed soon …

    I’m experiencing the same issue:

     

    Participant
    March 1, 2026

    La détection de personnes ne fonctionne pas dans le menu masque mais la détection du sujet fonctionne.

    Cela ne fonctionne pas non plus avec le module camera raw de PS

     

    J’ai désinstallé et supprimé les préférences de Lightroom. J’ai essayé en désactivant le GPU mais cela ne change rien

    Voici les informations système : 

    Version Lightroom Classic: 15.2 [ 202602111402-ec4112e8 ]
    Licence: Creative Cloud
    Paramètre de langue: fr-FR
    Système d'exploitation : Mac OS 26
    Version : 26.3.0 [25D125]
    Architecture de l'application : x64
    Nombre de processeurs logiques: 24
    Vitesse du processeur : 3,3Ghz
    Version SQLite: 3.36.0
    Version Adobe GSDK: 1.4.0.171

    Mémoire intégrée : 65 536,0 Mo
    Mémoire GPU dédiée utilisée par Lightroom: 6 330,5Mo / 16 368,0Mo (38%)
    Mémoire réelle disponible pour Lightroom : 65 536,0 Mo
    Mémoire réelle utilisée par Lightroom : 5 497,9 Mo (8,3%)
    Mémoire virtuelle utilisée par Lightroom : 55 948,3 Mo
    Taille de la mémoire cache : 920,9Mo
    Version interne de Camera Raw: 18.2 [ 2482 ]
    Nombre maximal de liens utilisé par Camera Raw  : 5
    Optimisation SIMD de Camera Raw : SSE2,AVX,AVX2
    Mémoire virtuelle de Camera Raw: 1286Mo / 32767Mo (3%)
    Mémoire réelle de Camera Raw: 1304Mo / 65536Mo (1%)

    Cache1: 
    Final1- RAM:657,0MB, VRAM:5 374,0MB, Pleiniere26fev2026-077.dng
    NT- RAM:657,0MB, VRAM:5 374,0MB, Combined:6 031,0MB

    Cache2: 
    m:920,9Mo, n:352,3Mo

    U-main: 144,0Mo

    Taille d’aperçu standard: 2560 pixels
    Affichages : 1) 2560x1440, 2) 1200x1920

    Informations relatives au processeur graphique : 
    Metal: AMD Radeon Pro W5700X
    État initial: GPU pour l'exportation pris en charge par défaut
    Préférence utilisateur: GPU pour exportation activé
    Activer la HDR dans Bibliothèque: Désactiver
    Processeur graphique pour la génération d’aperçu :Activé (S5_15)

    Dossier de l'application : /Applications/Adobe Lightroom Classic
    Chemin d'accès à la bibliothèque : /Volumes/Raid Interne/Lightroom/pro/Lightroom Catalog-principalMai24.lrcat
    Dossier des paramètres : /Users/FredericAlbert_1/Library/Application Support/Adobe/Lightroom

    Modules installés : 
    1) Adobe Stock
    2) ColorChecker Camera Calibration
    3) Flickr
    4) Koken
    5) Logi Plugin
    6) Loupedeck2
    7) Module externe d'importateur Aperture/iPhoto

    Marqueurs Config.lua: 

     

     

    johnrellis
    Legend
    February 28, 2026

    [View this post in your web browser. It contains formatting and images that don't appear in email.]

     

    @sarrelibre Turning off the graphics processor makes no difference.

    Weirdly, LR’s AI commands don’t obey the setting of Preferences > Performance > Use Graphics Processor. On Mac, there’s no way to stop the AI commands from using the GPU.

    johnrellis
    Legend
    February 27, 2026

    [View this post in your web browser. It contains formatting and images that don't appear in email.]

     

    @sarrelibre Metal: AMD Radeon Pro W5700X

    Operating system: Mac OS 26

     

    For over a year, LR's AI commands have been tripping over bugs in the graphics drivers for Intel Macs' Radeon 500- and 5000-series GPUs.
     
    The drivers in Mac OS 15 appeared to have addressed many of the issues, but there continues to be a steady trickle of reports like yours. It looks like neither Apple nor AMD care much about fixing driver bugs for seven-year-old GPUs on a platform Apple wants to go away.

    AK_77
    Participating Frequently
    February 27, 2026

    Sorry I can’t help, but I have the EXACT SAME problem!

    And it annoys the heck out of me.

    I suspect it might be related to the new assisted selection. I never activated it, but apparently it was running in the background by default.

    nikunj.m
    Community Manager
    Community Manager
    February 27, 2026

    Hi, we’re sorry that you’re experiencing the same behavior! 

    Please go to the Help menu in Lightroom Classic, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us. 

    Thanks, 

    Nikunj 

    AK_77
    Participating Frequently
    February 27, 2026

    Sure, no problem:

     

    Lightroom Classic-Version: 15.2 [ 202602111402-ec4112e8 ]
    Lizenz: Creative Cloud
    Spracheinstellung: de-DE
    Betriebssystem: Mac OS 26
    Version: 26.3.0 [25D125]
    Anwendungsarchitektur: x64
    Anzahl logischer Prozessoren: 16
    Prozessorgeschwindigkeit: 3,8GHz
    SQLite-Version: 3.36.0
    Adobe GSDK-Version: 1.4.0.171

    Integrierter Speicher: 32.768,0 MB
    Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 747,1MB / 8.176,0MB (9%)
    Für Lightroom verfügbarer phys. Speicher: 32.768,0 MB
    Von Lightroom verwendeter phys. Speicher: 4.938,7 MB (15,0%)
    Von Lightroom verwendeter virtueller Speicher: 49.205,8 MB
    Cache-Speichergröße: 292,9MB
    Interne Camera Raw-Version: 18.2 [ 2482 ]
    Maximale Anzahl Threads, die Camera Raw verwendet: 5
    Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
    Virtueller Speicher in Camera Raw: 98MB / 16383MB (0%)
    Physischer Speicher in Camera Raw: 100MB / 32768MB (0%)

    Cache1: 
    NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

    Cache2: 
    m:292,9MB, n:0,0MB

    U-main: 87,0MB

    Standardvorschaugröße: 5120 Pixel
    Monitore/Anzeigegeräte: 1) 5120x2880, 2) 1920x1200

    Informationen zum Grafikprozessor: 
    Metal: AMD Radeon Pro 5500 XT
    Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
    Benutzerpräferenz: Automatisch
    HDR in Bibliothek aktivieren: AUS
    GPU zur Vorschauerstellung: Auto (S5_7)

    Anwendungsordner: /Applications/Adobe Lightroom Classic
    Bibliothekspfad: /Users/andre/Pictures/Lightroom/Standard/Lightroom Catalog v13.lrcat
    Einstellungen-Ordner: /Users/andre/Library/Application Support/Adobe/Lightroom

    Installierte Zusatzmodule: 
    1) AdobeStock
    2) Aperture/iPhoto-Import-Zusatzmodul
    3) Flickr

    Config.lua-Flags: 

    nikunj.m
    Community Manager
    Community Manager
    February 27, 2026

    Hi, thanks for reaching out!

    You can try going to the Preferences for Lightroom Classic, then Performance, and disable the option to Use Graphics Process. Once done, relaunch Lightroom Classic to check if that makes a difference. 

     

    Thanks, 

    Nikunj

    Participant
    February 28, 2026

    Turning off the graphics processor makes no difference.
    However, I discovered something interesting: when I apply an adaptive preset to the photo, the people selection (including hair, clothes, eyes, etc.) works perfectly, regardless of whether the graphics processor is enabled or disabled.

    Participant
    February 27, 2026

    Since the latest versions of Lightroom Classic and MacOS the masking of people always shows “No people found” – even on photos where it was working before.

     

    Lightroom Classic version: 15.2 [ 202602111402-ec4112e8 ]
    License: Creative Cloud
    Language setting: en-DE
    Operating system: Mac OS 26
    Version: 26.3.0 [25D125]
    Application architecture: x64
    Logical processor count: 24
    Processor speed: 3,3GHz
    SqLite Version: 3.36.0
    Adobe GSDK Version: 1.4.0.171

    Built-in memory: 196.608,0 MB
    Dedicated GPU memory used by Lightroom: 4.743,3MB / 16.368,0MB (28%)
    Real memory available to Lightroom: 196.608,0 MB
    Real memory used by Lightroom: 3.040,3 MB (1,5%)
    Virtual memory used by Lightroom: 55.303,7 MB
    Memory cache size: 62,7MB
    Internal Camera Raw version: 18.2 [ 2482 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 631MB / 98303MB (0%)
    Camera Raw real memory: 644MB / 196608MB (0%)

    Cache1: 
    Final1- RAM:519,0MB, VRAM:1.818,0MB, ALP05331.ARW
    NT- RAM:519,0MB, VRAM:1.818,0MB, Combined:2.337,0MB

    Cache2: 
    m:62,7MB, n:253,8MB

    U-main: 129,0MB

    Standard Preview Size: 6016 pixels
    Displays: 1) 6016x3384

    Graphics Processor Info: 
    Metal: AMD Radeon Pro W5700X
    Init State: GPU for Export supported by default
    User Preference: Auto
    Enable HDR in Library: OFF
    GPU for Preview Generation: Off (S5_15)

    Application folder: /Applications/Adobe Lightroom Classic
    Library Path: /Volumes/Sonnet m2/Lightroom/Lightroom Catalog-v13-3.lrcat
    Settings Folder: /Users/zippo/Library/Application Support/Adobe/Lightroom

    Installed Plugins: 
    1) Publisher, By The Turning Gate

    Config.lua flags: