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Rachel27268280jqqs
Participant
November 23, 2022
Question

Masking tool

  • November 23, 2022
  • 1 reply
  • 152 views

I am not sure what is going on but when I select the masking tool for the subject it is only recognize the bottom left hand corner.  It was working all day today and just started doing this.  I have rebooted my computer, reinstall Lightroom Classic and it is still doing the same thing

 

Please help if you can

Thank you Rachel

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
November 23, 2022

Welcome to the Lightroom Community. I'll need more info to help you with this.

 

What version of Lightroom Classic & the operating system are you working on? Has this started to happen since a recent change on your computer?

 

Please go to Help > System Info in Lightroom Classic & share the info with us.

 

Try to reset the GPU caches by following these steps. Please go to the following locations.

  • C:\Users\<Username>\AppData\Roaming\Adobe\CameraRaw
  • Press the Windows > Enter 'Run' > Type %appdata%\Adobe\CameraRaw > Hit OK
  • Rename the GPU folder as 'GPU.old' (add .old at the end)
  • Restart Lightroom Classic again.

 

Let me know how it goes from here.
Thanks!
Sameer K

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