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viivi99
viivi99
New Participant
September 26, 2023
Question

Masking tool not working

  • September 26, 2023
  • 1 reply
  • 199 views

Hey! So my masking tool is not working properly on lightroom classic 12.5, I attached pictures of what it looks like when I try the select subject/ select people mask. Just bought a new computer so I am not sure what is the issue but it just puts a rectangular box around the person or chooses some were weird faint lines as the subject. It works great on my laptop on the same pictures. I also attached the system info, im using windows 10.

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    1 reply

    GoldingD
    GoldingD
    Brainiac
    September 26, 2023

     

    Graphics Processor Info: 

DirectX: AMD Radeon RX 6600 (31.0.12027.9001)

Init State: GPU for Export supported by default

User Preference: Auto

     

    So for the GPU driver, Windows Store  31.0.12027.9001. At AMD Windows Store  31.0.22011.4008 is shown as current for RX 6600 on Windows 10. Out of date GPU drivers can be an issue in LrC. You may want to update that. Be aware that sometimes AMD and NVIDIA make mistakes and new GPU drivers can cause issues as well.

     

    P.S.

    Operating system: Windows 10 - Business Edition

Version: 10.0.19045

    So Windows 10. Actual Windows 10, not LrC falsely reporting Windows 10. This on a new computer, odd.

     

     

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