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Participant
July 6, 2025
Question

Masks in Lightroom Classic suddenly stoped working - from one edit to another

  • July 6, 2025
  • 1 reply
  • 139 views

Hello, 

 

While editing some photos from a wedding I shot I suddenly wasn't able to click on the mask tool. Also, other controls like the histogram can not be slid (to raise lights or darks for example). 

I'm no pro wahtsoever so my idea was restarting the program - It didn't help. 

 

This is happening on a brand new iMac and a recently downloaded license of Lightroom. 

 

Thanks in advance. 

 

1 reply

johnrellis
Legend
July 7, 2025

As a first step, please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

Claire H.
Community Manager
Community Manager
July 7, 2025

Hi @zachary_9744, Welcome to the Lightroom Classic forums! In addition to what @johnrellis has requested, a screen recording of your issue and a numbered list of the exact steps needed to replicate it would also be very helpful in solving your issue. Let's try to get this figured out! ^CH