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Participant
February 17, 2026
Question

Metadata, ratings, stacking not showing

  • February 17, 2026
  • 2 replies
  • 12 views
  • in Dev and Library mode: metadata is not showing up (spinning wheel constantly), keywords constantly say ‘working’ (grayed out), ratings not showing, nor stacking groups, or even the stack icon on top left. when helper file gets deleted, issue is resolved initially, and then breaks again. When rating images, if any rating shows, it does not get updated.
  • LR 15.1.1 
  • OS Version Number: 15.7.3

    2 replies

    johnrellis
    Legend
    February 18, 2026

    Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

    Participant
    February 18, 2026

    Lightroom Classic version: 15.1.1 [ 202601141538-a543b18a ]
    License: Creative Cloud
    Language setting: en-US
    Operating system: Mac OS 15
    Version: 15.7.3 [24G419]
    Application architecture: arm64
    Logical processor count: 10
    Processor speed: NA
    SqLite Version: 3.36.0
    Adobe GSDK Version: 1.4.0.171

    Power Source: Plugged In, 100%
    Built-in memory: 32,768.0 MB
    Dedicated GPU memory used by Lightroom: 1,341.5MB / 21,845.3MB (6%)
    Real memory available to Lightroom: 32,768.0 MB
    Real memory used by Lightroom: 1,471.0 MB (4.4%)
    Virtual memory used by Lightroom: 422,156.7 MB
    Memory cache size: 1,557.0MB
    Internal Camera Raw version: 18.1 [ 2420 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2
    Camera Raw virtual memory: 508MB / 16383MB (3%)
    Camera Raw real memory: 508MB / 32768MB (1%)

    Cache1: 
    Final1- RAM:413.0MB, VRAM:849.0MB, 2025-12-27-0078-positive.tif
    NT- RAM:413.0MB, VRAM:849.0MB, Combined:1,262.0MB

    Cache2: 
    m:1,557.0MB, n:376.1MB

    U-main: 283.0MB

    Standard Preview Size: 3456 pixels
    Displays: 1) 3456x2234, 2) 1920x1080

    Graphics Processor Info: 
    Metal: Apple M1 Pro
    Init State: GPU for Export supported by default
    User Preference: Auto
    Enable HDR in Library: OFF
    GPU for Preview Generation: Auto (S5_21)

    Application folder: /Applications/Adobe Lightroom Classic
    Library Path: /Users/sydneykrantz/Pictures/_Lightroom/MASTER_CATALOG-v13-3.lrcat
    Settings Folder: /Users/sydneykrantz/Library/Application Support/Adobe/Lightroom

    Installed Plugins: 
    1) AdobeStock
    2) Aperture/iPhoto Importer Plug-in
    3) Canon Print Studio Pro
    4) Flickr
    5) Negative Lab Pro v3

    Config.lua flags: 

    dj_paige
    Legend
    February 17, 2026
    Participant
    February 17, 2026

    didn’t help