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Uchechukwu304153385je7
Participant
June 10, 2023
Question

Missing DLL files

  • June 10, 2023
  • 1 reply
  • 1522 views

After downloading my Lr classic to my PC, error prompt when I tried clicking on the app icon: missing DLL files.

 

Thank you 

    This topic has been closed for replies.

    1 reply

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    June 10, 2023

    Since you didn't post the error message, it's really just guesswork. But I assume that the VCRuntime DLLs are missing. 

    If it's so proceeding the following steps:

    1. Click on the link to download latest supported Visual C++ downloads
    2. Under the Visual Studio 2015, 2017, 2019 and 2022 section on this page, download the following executable file: 
          x64: vc_redist.x64.exe
    3. Run the downloaded executable file.
    4. Restart your computer.
    5. Launch Adobe application.

     

    If this doesn't help please post the exact error meesage word-by-word. It's necessary for help.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
      U
      Uchechukwu304153385je7Author
      Participant
      June 10, 2023

       

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      June 11, 2023

      Ok, as I thought there are missing VC Runtime DLLs.

      Please follow the steps I wrote in my former post.

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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