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Participant
April 5, 2017
Answered

Missing images, files, folders, content

  • April 5, 2017
  • 3 replies
  • 349 views

Help please. When I open a catalog, images may or may not appear. File locations are all lost. And, opening a new catalog results in same similar issues. It appears LR only stores and/or looks for images in the user's picture folder. Specifically:

1. Opening existing catalog:

a. In one catalog, file names recognized but no images. LR can't locate image files. (.dng or raw)

b. In another catalog, can see images, but can't locate them as above.

c. Go to import, says it cannot find target folder and defaults to picture folder.

2. Create new catalog but when go to import, it cannot find catalog or target folder I just created and defaults to picture folder.

All image files and folders and .lrcat files exist in correct locations on disk and can be located. Opening Lightroom catalog by clicking directly on catalog file opens catalog but files and folders remain unlocated.

Please help. This is a major problem.

    This topic has been closed for replies.
    Correct answer bsginc

    Issue resolved. Drive problems.

    3 replies

    bsgincAuthorCorrect answer
    Participant
    April 5, 2017

    Issue resolved. Drive problems.

    dj_paige
    Legend
    April 5, 2017

    Are there question mark or exclamation point icons in the top right hand corner of the grey rectangle around your photos? Are there question mark icons on your folders? Can you show us a screen capture?

    Akash Sharma
    Legend
    April 5, 2017

    Hi bsginc,

    Which version of Lightroom are you using?

    Where is your catalog located?

    Take a look at this article and try relocating the missing images Adobe Lightroom - Find moved or missing files and folders

    Thanks,

    Akash