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Participant
August 28, 2017
Question

Missing photos / Broken graphics card

  • August 28, 2017
  • 1 reply
  • 184 views

Hi, I've been using an iMac for a few years and Lightroom 5 has been installed on it for 3 years, using it to edit wedding photos which I take a few times a year.

I normally back everything up in Lightroom every week or so and save it in my external hard drive. I last did a back up after a wedding on 4th August 2017, but my external hard drive is saying that the last backup was done on 3rd July 2017. Lightroom never gave me a message that it was not able to back my photos up. I have well and truly learnt my lesson here: I will be backing up all of my photos to the internet as well as on an external hard drive and maybe even separate memory sticks!!

My iMac presented me with the "grey screen of death" and when we took it in to be "diagnosed", we were told that the hard drive of the computer is fine, but the graphics card needs replacing. My question is this: will I be able to open Lightroom with all my photos once the graphics card has been replaced?

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1 reply

Community Expert
August 29, 2017

reeniebee  schrieb

... My question is this: will I be able to open Lightroom with all my photos once the graphics card has been replaced?

I don't have any experience with Apple and Macs, but I think in this point there are no great differences between Windows and Mac.

So I would say Lightroom starts without any problems when the graphic card is replaced.

The only ponit that could be that you have to disable the GPU support.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI