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June 8, 2019
Answered

missing photos found, folder not in LR

  • June 8, 2019
  • 6 replies
  • 2850 views

I have 1034 missing photos. They - at least lot of them - are in folders that LR Library does not show.

I have the separate issue of using two versions of LR. Adobe  could have done me a BIG favor by naming them distinctively, which certainly did not happen, but both versions have the issue. With a lot of - maybe all of - the same files. So merging - as if I could - won't cure it.

I have located the first batch and LR does not show, not grayed out, not at all (except in Import) the folder they are in. It was looking for them in drive E - so on a portable storage device - but since LR won't allow Add from such externals they had to be Copied to my hard drive, but LR isn't looking for them there.

I have read the Lightroom Queen bits on merging and finding, and getting no traction in this situation.

How could this happen, and what can I do now? Creating the folder in LR will make two of them. A fresh import from the hard drive .  .  . gonna get messy.

Help! Thanks!

    This topic has been closed for replies.
    Correct answer GoldingD

    The links tell you how. to fix, first up, in the folders panel, when a folder has that? mark, right click on it and select Find Missing Folder, specify the folder.

    After you correct any missing folders, some images might still have issues, still missing, next up in Library module, in the Library menu, select to Find Missing Photos

    Reposting this link: https://www.lightroomqueen.com/lightroom-photos-missing-fix/

    6 replies

    GoldingD
    GoldingDCorrect answer
    Legend
    June 11, 2019

    The links tell you how. to fix, first up, in the folders panel, when a folder has that? mark, right click on it and select Find Missing Folder, specify the folder.

    After you correct any missing folders, some images might still have issues, still missing, next up in Library module, in the Library menu, select to Find Missing Photos

    Reposting this link: https://www.lightroomqueen.com/lightroom-photos-missing-fix/

    RLCadenceAuthor
    Known Participant
    June 11, 2019

    It worked, I think, but this is VERY confusing to me. LR renamed the folder with the year (1991) first. It was last before ("B's 1st B'day 1991" has become "1991 B's 1st B'day"), but the that was the name of the file and that was where LR was looking. It's a complete mystery to me why LR "lost" files that were right where it was looking for them. In a way the fix was obvious, but WHY was it needed? No matter, I suppose.

    Because of the renaming I thought the file had disappeared. I can't recreate it now but after I completed the fix, the 21 files in the birthday folder appeared scattered in a much larger group of thumbnails. It's all gone now that I found the newly named folder and selected it.

    WEIRD.

    Nevertheless, SUCCESS. Thanks!

    Next narrow question: I have lost files that belong in a folder not displayed at all in LR folders. I'm not sure I could "find" them one by one, but I think I should find them by folder groups, not individually - over 1,000 anyway.

    It has been suggested that I import the folder where the originals are, but they are greyed out in LR. They can't be imported, they already have been.

    How do I reconnect files, in batches, to folders that do not show up in Folders?

    GoldingD
    Legend
    June 11, 2019

    On your latest issue, an existing folder not currently showing up in the Folders Panel.

    EDIT, this following sentence added

    Do you see previews of the pictures that the folder is missing from, in the All Photos collection? If, so, have you tried the Find Missing images from the Library Modules, Library menu tab?

    otherwise

    WARNING, have a dependable backup of the catalog before any of the following

    If, lightroom at one time did show that folder, the one thing to try is a folder sync, this is Not an classic import, you would go to the folder showing up in the Folder Panel that is a parent to the missing one, right click on, and sync.

    GoldingD
    Legend
    June 11, 2019

    I will not assume, and at this point probably not scroll up to see if this has been commented on, too lazy of me at this point.

    About missing images,

    Adobe Lightroom - Find moved or missing files and folders   (also includes guidance on folder issues)

    another:  https://www.lightroomqueen.com/lightroom-photos-missing-fix/ (also mentions ! as well as ?)

    and

    https://photofocus.com/opinion/5-common-lightroom-lost-my-photos-mistakes/   (note this one also mentions those ! marks in the grid view as well as the ?  marks in folder panel (typically something got moved outside of lightroom)

    and: https://lightroomkillertips.com/lightroom-images-go-missing/

    If you have external drives, an issue can occur if they do not have static names, that E drive for example perhaps:

    Lightroom loses photo location after connecting removable devices

    .

    .

    RLCadenceAuthor
    Known Participant
    June 11, 2019

    Davidg and Just Shot Me:

    Thanks. I will review the resources provided, but I'm afraid I'm way off the standard map. Enough to make one's eyes glaze over.

    The E drive - I remember now - is my disc (dvd/cd/bluray) drive. A lot of my scanned slides are on discs, but the batch of lost files I was dealing with would have positively been imported from a card. The E drive business LR has is just wrong.

    To make this more manageable, I'm posting this narrow question: It's covered in my 6/10 4:52 post above, with three screenshots. You can see the entire file structure (not in a single screenshot) and the grayed out folder "Banks' first birthday." All the pictures are marked ("!") as lost. The middle shot shows the "Got to Folder in Library" result. LR is looking for the files right were they are.

    Are they really there? Here's a screenshot from ACDSee showing them there. In it you can see the entire folder structer - to check that LR has the correct path - and the 21 pics are all there.

    How to fix this? Why does LR think the files are lost, and how do I reconnect them all to their folder?

    When I try try process (develop) the files I get the expected "file cannot be found."

    GoldingD
    Legend
    June 11, 2019

    In the first screenshot, you have your mystery drive E. And that drive, it’s folders have lots if not entirely missing images .

    Now, I have run into something similar, that if moving an entire catalog structure (lrcat file preview files image files) from one drive to another. In my case I have an internal drive B (as in Backup) an internal driveF (as in Files) an internal drive W (as in working), and an external drive E, B, e, and F are slow, W is fast, Worked on a photo shoot catalog on W, finished, copied to drives B, F, and E, then deleted it from the smaller W.

    Yes, I know... OCD,...gives me two copies as backup, and one copy to treat as master (F), W is not large enough for too many files.

    Anyhow, later, occasionally when I decide to rework a catalog and copy it from F to W, well sometimes in Folder, i see F and W, should have only noticed W,      and yes missing in F. Solution is to relocate folder, relocate that erroneous F to W, can result in a merge, corrects the issue, does not foul up the copy still on F. (but that gets replaced next day or two)

    Your drive E, perhaps you had a drive that at one time was labeled E? And the catalog was on it? something went bonkers during a copy or a move?

    Some of us do in fact have multiple hard drives including internal, older C drives just for the OS and programs, another drive for files, one for internal backups, one for scratch space, one for work in progress (a super fast one), several external, probably one for removable backups, another for backups we lock away, maybe one for Private identifiable info like banking (balance sheets, etc)

    Just Shoot Me
    Legend
    June 10, 2019

    RLCadence  wrote

    I have 1034 missing photos. They - at least lot of them - are in folders that LR Library does not show.

    I have the separate issue of using two versions of LR. Adobe  could have done me a BIG favor by naming them distinctively, which certainly did not happen, but both versions have the issue. With a lot of - maybe all of - the same files. So merging - as if I could - won't cure it.

    I have located the first batch and LR does not show, not grayed out, not at all (except in Import) the folder they are in. It was looking for them in drive E - so on a portable storage device - but since LR won't allow Add from such externals they had to be Copied to my hard drive, but LR isn't looking for them there.

    I have read the Lightroom Queen bits on merging and finding, and getting no traction in this situation.

    How could this happen, and what can I do now? Creating the folder in LR will make two of them. A fresh import from the hard drive .  .  . gonna get messy.

    Help! Thanks!

    If the image files are showing as missing in LR then the folder LR THINKS they are in MUST be included in the Folders section of the Libraries left hand side panel.

    Otherwise the images would NOT be seen or show as missing.

    Please show us a Screen shot of the library module with the Folders section shown and expanded.

    Right click on one of them and select "Go to Folder in Library".

    RLCadenceAuthor
    Known Participant
    June 10, 2019

    Re your first paragraph - that's not happening, that's why I mentioned it.

    I have no fixed drive E. Who does? That's where LR is looking for this batch of lost files.

    I don't seem to be able to get below the screenshot. So the screenshots are out of order. The bottom shot shows the section of Folders that would have the "ST. Leo" file (not there), and it shows where LR is looking for the file (E drive, St. Leo, etc - you can see).

    The middle shot shows the Import screen, the St. Leo folder right there and selected, files grayed out.

    The top shot is your "Go to Folder in Library". shot. (Incidentally, would you know how to reassert standard font after a paste like I just did takes over?) It doesn't show enough of the folder structure but it's the same subfolders you see in my Import screen shot.

    I would agree this can't happen. Maybe you can figure how it might have.

    How do I relink the files to their folder?

    It also can't happen that files (some of them) I've exported as subfolders marked LR are not showing up in LR folders. Not even after a restart. Not even after a re-export.

    RLCadenceAuthor
    Known Participant
    June 10, 2019

    Just Shoot Me - Another puzzler? I used your "Got to Folder in Library" command on a lost file whose proper folder was showing in folders, grayed out. I got this (bottom shot):

    The folder is right where LR is looking for it. I checked, and it is right under "Scanned Slides." So help me, the "Locate" box here has the correct path. See middle scan.

    Top shot just shows the top of file structure so you can verify path. The bottom of it overlaps with the other Folders presentations. Compare it to the path LR is using to look for the "lost" file. It's the same.

    GoldingD
    Legend
    June 10, 2019

    So, I will muddle in to this, starting with an assumption based on your comments.

    1. You have an old copy of Lightroom 6

    2. You have a new copy of Lightroom Classic, probably v8 (8.?)

    First up, when you install a major update to Lightroom, it creates a new copy of your most recent catalog, At least it is supposed to. Also, the update should by default, remove the old copy, but apparently you chose to check the option to keep.

    moving on

    Lightroom has always done this back to at least v3, Back before v6, the new catalogs would have been given a name syntax like lightrrom3.lrcat, lightroom4.lrcat, etc, now days they are given a name involving a suffix, so my lightroom.lrcat would be named my Lightroom-2. lrcat or something like that (might have some errors in that, foggy memory)

    note, occasionally the update process might fail to work this way, and a new catalog may be created instead, nit clear what issues cause that.

    Now this happens when accomplishing an update that Adobe considers major, so going from v6 to v8, yes, going from v8.1 to v8.2, no.

    At this point you may have several lightroom catalogs going back years,

    So, what is going on, how to fix.

    First up identify the correct catalog to work on. As you apparently have your older lightroom program, carefully start it. When started, click on Help, click on System Information, and note the program version, first line I think. Bring up the catalog properties and note the catalog name and path (not on PC right now, forgetting something). Go to that location in your file explorer (finder on MAC). close Lightroom.

    In that directory, notice if their is a similarly named catalog, probably with -2 added (_2?). Double click on it, the newer Lightoom version should launch opening that catalog.

    Has that happened? What us the status?

    P.S. make sure your external hard drives if any are connected, should any of the images reside on them.

    EDIT

    Ahh, missed that you have created two discussions on similar issue, gotten wordy as in repetative, my bad.

    Theresa J
    Community Expert
    Community Expert
    June 9, 2019

    Which version of Lightroom are you using?

    RLCadenceAuthor
    Known Participant
    June 9, 2019

    I've sadly unknowingly been using both. Now I'm sticking to LR Classic CC.

    The other is LR CC 2015. The names are - strike me exactly as - two names for the same thing. I've noticed that if one is open and I go to open the other it will simply display the already open version. That's very odd to me as they're not actually the same program. It's a trap.

    Both versions show many of the same missing photos. 2015 has 1,521 missing! In LR 2015 the thumbnails do not show up. I see only two, the rest are gray boxes. Only 47 such no-thumbnails show up in Classic, apparent resizes, named 1.jpeg thru 47.jpg and 614x410.

    Eventually I need to do a merge, which I'm seeing described as hideously tiresome and also as a simple one-click. The intro to Classic, which I just viewed on this laptop - all my photo work is done on a desktop at my farm - indicates you just click the dropdown next to your name in the upper left of the Library screen and select "sync with LR CC." Lightroom Queen says - the mind reels. She has about five articles on it and many steps I cannot do, don't know how when LR won't display folders it should, even grayed out. Regardless, with so many missing photos in each version, at least some of the same missing in both, merge/sync isn't going to solve the missing files (and folders!) issue.

    Theresa J
    Community Expert
    Community Expert
    June 9, 2019

    Make sure that you understand the two versions of Lightroom before you make a decision on which one to use. Don’t try to use both on the same computer. Here’s a help article from Adobe that you can start with. Lightroom vs. Lightroom Classic | Adobe

    The missing images in Lightroom CC are missing because they never completely synced to the cloud. Maybe because of an internet connection problem.

    The missing images in Lightroom Classic are missing because Lightroom lost track of where they are on your hard drive. It sounds like these may be images you don’t need anyway. Maybe you deleted them from your drive.

    I don’t recommend doing a merge/sync of your catalogs until you understand the different Lightrooms. If you decide to stick with Classic, there is no reason to merge them.

    All of this is confusing. That’s why I created this course on LinkedIn Learning. You might find it helpful.

    What is the Lightroom ecosystem? | LinkedIn Learning, formerly Lynda.com