Missing preset and brushes

Forum|Forum|10 months ago
March 18, 2025
1 reply
203 views

Has anyone had their purchased and downloaded brushes, presets and user saved presets disappear after Adobe maked them re-sign in? I have looked through all of my folders and they are all empty. I tried everything that was suggest via google...still nothing. All I have are the default brushes and presets. Please help, if anything I would like my presets I made back.

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

Windows

JohanElzenga

Community Expert

Start by telling us what app you are talking about. You posted this initially in the Lightroom ecosystem forum, but it was moved by a moderator to the Lightroom Classic forum, probably because Lightroom desktop does not support custom brushes. Lightroom Classic does, but maybe you are not even talking about Lightroom at all? Lightroom Classic won't lose presets and brushes if you sign into Creative Cloud again, because all presets and brushes are stored locally.

-- Johan W. Elzenga

L

lilanglesAuthor

Participant

I have the desktop Lightroom Classic and have bought brushes and presets as
well as saved my own presets. They are all missing due to a forced logged
out and re-sign in. It looks like I am a brand new client and not one that
has been with Adobe for 10 years. I have tried signing in but nothing
is working and I still cannot find any of my files. All folders are empty.

JohanElzenga

Community Expert

Logging out and logging in does not do anything to your presets, because presets are stored locally and Lightroom Classic is not linked to a particular account. This sounds like Lightroom Classic lost connection to the catalog and has created a brand new catalog. If no image is selected, then Lightroom won't show presets. You need to find your existing catalog and open it. Search your drive for .lrcat files.

-- Johan W. Elzenga

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