Skip to main content
S
Stephanie98A4
Participant
March 17, 2021
Question

Mobile presets no settings saved

  • March 17, 2021
  • 2 replies
  • 382 views

Hi there,

 

I have been creating desktop and mobile presets for a while. My .DNG mobile presets have been working. But today, when I import my previously working mobile presets into my iPhone, I don't see any settings. They were just an image with no preset settings. I tried on iPhone 11 pro and 12, both aren't working. 

 

I tried to import those mobile presets into my desktop lightroom and I can see preset settings. 

 

So why did the presets settings disappeared when I import them into my lightroom mobile app? It was working just fine last week. 

This topic has been closed for replies.

2 replies

greule
Community Manager
greuleCommunity Manager
Community Manager
March 22, 2021

We have just released a version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if its working for you now...and sorry for the trouble - Guido/ Lr Mobile QE

D
Dasme5ED1
Participant
March 22, 2021

I have the same problem, I tried re-import the images and doesn't work.. even uninstalling the app and installing again. I don't know what to do. I have iPhone 12 

greule
Community Manager
greuleCommunity Manager
Community Manager
March 22, 2021

Have you deleted the before imported dngs. If not please try to delete the failed imports before and then re-import again. Hope this helps - Guido/ LrM QE

dj_paige
dj_paige
Legend
March 17, 2021

Post this question in the Lightroom for Mobile forum.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices