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Known Participant
November 7, 2016
Answered

Mobile Sync stopped working in Windows

  • November 7, 2016
  • 2 replies
  • 709 views

Although LR indicates that it synching with mobile nothing is actually synching. There are several new pictures to download. If I open Preferences->Lightroom Mobile there is an Error under pending activity:

Database "C:\Users\vic\Pictures\Lightroom 4 Catalogue\VGK Photography Catalogue\VGK Photography Catalogue-2-2.lrcat": NOT NULL constraint failed: AgLibraryOzFavoriteIds.ozSpaceId

  Statement: INSERT OR REPLACE INTO AgLibraryOzFavoriteIds

  ( ozCatalogId, ozSpaceId, ozAssetId, ozFavoriteId, timestamp )

  VALUES( ?, ?, ?, ?, ? ) (error code 19)

How do I fix this!

I tried optimising the catalogue - no difference.

    This topic has been closed for replies.
    Correct answer greule

    Could you try to remove the sync.lrdata file and restart Lr Desktop? This wouldre-sync the metadata from the server-side and fix youthe issue. let me know your result.

     

    You can find the  sync.lrdata file here:

    On Mac it's at /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata

    On Win it would be at C:\Users\<user>\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata

    2 replies

    bigtenchAuthor
    Known Participant
    November 9, 2016

    Thanks gruele - that worked a treat.

    greule
    Inspiring
    November 14, 2016

    Glad that it helped.

    greule
    greuleCorrect answer
    Inspiring
    November 9, 2016

    Could you try to remove the sync.lrdata file and restart Lr Desktop? This wouldre-sync the metadata from the server-side and fix youthe issue. let me know your result.

     

    You can find the  sync.lrdata file here:

    On Mac it's at /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata

    On Win it would be at C:\Users\<user>\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata

    Participant
    November 21, 2016

    Great - just worked for me too. Thanks.