Participant

Question

Motiv- und Personenerkennung funktioniert nicht mehr

Forum|Forum|1 year ago
June 25, 2024
4 replies
822 views

Guten Morgen,

seit einigen Wochen erkennt Lightroom weder Personen noch Motive, sodass adaptive Presets nicht mehr verwendet werden können.

Wie kann man das Problem lösen ? Alle Updates wurden gemacht...

Beste Grüße

Malte

Windows

This topic has been closed for replies.

GoldingD

Legend

Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 600,3MB / 2024,4MB (29%)

So 2GB of VRAM, fairly small for current LrC advanced usage. Would look for at least 4 GB, but if buying a new GPU, at least 8GB.

Some advanced features may not work in LrC, some may be very slow. But update that drive and hope.

Also:

AMD Radeon R7 200 Series

I think that product was released way back in 2013. Getting very old. What I am not at all sure about is if this is a GPU on a notebook/Laptop as opposed to a Desktop. Can you confirm it is a Notebook/Laptop.

GoldingD

Legend

Informationen zum Grafikprozessor: 
DirectX: AMD Radeon R7 200 Series (22.19.677.257)
Anfangsstatus: GPU für die Anzeige wird standardmäßig mit Unterstützung für Bildverarbeitung und Export im benutzerdefinierten Modus unterstützt
Benutzerpräferenz: Automatisch

So, for the GPU driver, Windows Store Version 22.19.677.257 , released back in 2017. I think, that the current is Windows Driver Store Version 27.20.20912.1002. You may want to upgrade and see if that helps. Note that I do not have an AMD GPU, and I struggle a bit with their websites in finding the drivers. (while if you had a AMD GPU, the websites can easily check for you)

GoldingD

Legend

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

example: (deleted post authors reply as to clear up scroll space)

M

M305427802ijaAuthor

Participant

Here we go:

Lightroom Classic-Version: 13.4 [ 202406181129-60d181b7 ]

Lizenz: Creative Cloud

Spracheinstellung: de

Betriebssystem: Windows 10 - Business Edition

Version: 10.0.19045

Anwendungsarchitektur: x64

Systemarchitektur: x64

Anzahl logischer Prozessoren: 8

Prozessorgeschwindigkeit: 4,0GHz

SQLite-Version: 3.36.0

CPU-Auslastung: 90,0%

Stromquelle: Angeschlossen, 255%

Integrierter Speicher: 16346,5 MB

Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 600,3MB / 2024,4MB (29%)

Für Lightroom verfügbarer phys. Speicher: 16346,5 MB

Von Lightroom verwendeter phys. Speicher: 7801,2 MB (47,7%)

Von Lightroom verwendeter virtueller Speicher: 11665,6 MB

Anzahl GDI-Objekte: 1576

Anzahl BENUTZER-Objekte: 4532

Anzahl Prozess-Handles: 6217

Cache-Speichergröße: 1133,4MB

Interne Camera Raw-Version: 16.4 [ 1897 ]

Maximale Anzahl Threads, die Camera Raw verwendet: 5

Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2

Virtueller Speicher in Camera Raw: 4720MB / 8173MB (57%)

Physischer Speicher in Camera Raw: -8281MB / 16346MB (-50%)

Cache1:

Preview1- RAM:22,0MB, VRAM:0,0MB, MG__6782.CR2

Final2- RAM:248,0MB, VRAM:0,0MB, MG__6838.CR2

Preview3- RAM:22,0MB, VRAM:0,0MB, MG__6822.CR2

Final4- RAM:248,0MB, VRAM:0,0MB, MG__6831.CR2

Preview5- RAM:22,0MB, VRAM:0,0MB, MG__6789.CR2

Preview6- RAM:22,0MB, VRAM:0,0MB, MG__6814.CR2

Preview7- RAM:22,0MB, VRAM:0,0MB, MG__6802.CR2

Final8- RAM:642,0MB, VRAM:0,0MB, MG__6842.CR2

Preview9- RAM:22,0MB, VRAM:0,0MB, MG__6818.CR2

NT- RAM:1270,0MB, VRAM:0,0MB, Combined:1270,0MB

Cache2:

m:1133,4MB, n:1592,0MB

U-main: 200,0MB

DPI-Einstellung des Systems: 96 DPI

Desktop-Komposition aktiviert: Ja

Standardvorschaugröße: 1440 Pixel

Monitore/Anzeigegeräte: 1) 1920x1080

Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor:

DirectX: AMD Radeon R7 200 Series (22.19.677.257)

Anfangsstatus: GPU für die Anzeige wird standardmäßig mit Unterstützung für Bildverarbeitung und Export im benutzerdefinierten Modus unterstützt

Benutzerpräferenz: Automatisch

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic

Bibliothekspfad: C:\Users\Malte\Pictures\Lightroom\Lightroom Catalog-2-2-v13-3.lrcat

Einstellungen-Ordner: C:\Users\Malte\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:

1) AdobeStock

2) Flickr

3) Negative Lab Pro

4) Nikon Tether-Zusatzmodul

johnrellis

Legend

"DirectX: AMD Radeon R7 200 Series (22.19.677.257)"

That's a very old graphics processor, from 2013. Your installed driver dates from 2017. Install the latest driver from here:

https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-r9-r7-r5/radeon-r7-200-series/amd-radeon-r7-240.html

But note that the "latest" driver is two years old, since AMD no longer supports that GPU. It very possibly still contains bugs that LR's AI models trip over.

LR is very sensitive to bugs in graphics drivers, and Adobe is continually improving how LR uses the GPU. If updating the graphics driver doesn't help, you can try rolling back to an older version of LR -- otherwise, you'd have to get a new graphics processor.

Note that AI masking runs just fine (though more slowly) without using the GPU. Unfortunately, Adobe inexplicably refuses to allow users to disable the use of the GPU for LR's AI commands.