Participant

Question

Mouse issues in Develop Module

Forum|Forum|1 year ago
November 2, 2024
3 replies
498 views

Help. Upgraded to the Lightroom v13 and now everytime I try to edit anything the bar's take off in a positive and I can control it. Using Windows11. Having tried fixing the graphics card & that does not seem to work. Suggestions?

Windows

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GoldingD

Legend

Can you in LrC access the menu bar, and if so select Help, then System Info?

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post. Also large amounts of text in a post also render the Translate function inoperable.

N

NonaWAuthor

Participant

Does this help?

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Business Edition

Version: 11.0.22631

Application architecture: x64

System architecture: x64

Logical processor count: 28

Processor speed: 3.4GHz

SqLite Version: 3.36.0

CPU Utilisation: 0.0%

Power Source: Plugged In

Built-in memory: 32581.1 MB

Dedicated GPU memory used by Lightroom: 762.9MB / 12012.0MB (6%)

Real memory available to Lightroom: 32581.1 MB

Real memory used by Lightroom: 1860.8 MB (5.7%)

Virtual memory used by Lightroom: 2798.2 MB

GDI objects count: 829

USER objects count: 2906

Process handles count: 2421

Memory cache size: 7493.7MB

Internal Camera Raw version: 17.0 [ 2043 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 763MB / 16290MB (4%)

Camera Raw real memory: 765MB / 32581MB (2%)

Cache1:

NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:

m:7493.7MB, n:0.0MB

U-main: 79.0MB

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Standard Preview Size: 2560 pixels

Displays: 1) 2560x1440

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce RTX 4070 (32.0.15.6590)

Init State: GPU for Export supported by default

User Preference: GPU for Export enabled

Enable HDR in Library: ON

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\nonaw\OneDrive\Pictures\Lightroom\Lightroom Catalog-Game\Lightroom Catalog-Game-v13-4.lrcat

Settings Folder: C:\Users\nonaw\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Flickr

GoldingD

Legend

Nothing in the Sys Info stands out as effecting the mouse.

Oh the auto sync to OneDrive is not great, but that has nothing to do with your issue

And no known plug-in issues

dj_paige

Legend

What kind of mouse? If wireless, as an experiment, try a wired mouse. Also re-install the mouse driver.

F. McLion

Community Expert

Please exactly describe, in much more details, what you do. A screen capture may help as well.

Also, please post the system information found in the help menu.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

N

NonaWAuthor

Participant

Hi F. McLion. It appears to be something with the mouse, but have tried changing all the mouse settings. Have tried switching to the wired mouse such as dj_paige suggested and would love to have provided a screenshot, but the picture travels across the page. So that is no good. Basically when I touch the cursor to any of the carrots such as on "Exposure" it just takes off like a speed demon rather than letting me control it. Not sure what to do next. Problem occured when I upgraded to Catalog v13. Wish I could undo & just go back. However, from what I understand you can't.

dj_paige

Legend

Hi F. McLion. It appears to be something with the mouse, but have tried changing all the mouse settings. Have tried switching to the wired mouse such as dj_paige suggested and would love to have provided a screenshot, but the picture travels across the page. So that is no good. Basically when I touch the cursor to any of the carrots such as on "Exposure" it just takes off like a speed demon rather than letting me control it. Not sure what to do next. Problem occured when I upgraded to Catalog v13. Wish I could undo & just go back. However, from what I understand you can't.

By @NonaW

I suggested re-installing the mouse driver. Did you do that?

Did you reinstall the graphics driver?

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