Skip to main content
J
jean-paulb70051071
Participating Frequently
April 12, 2022
Question

mouse not precise in lighroom 6.14

  • April 12, 2022
  • 4 replies
  • 377 views

Lightroom 6.14 When I crop an image, the mouse is very inaccurate and reacts with a second delay. Thanks for your good advice    J'ai un très bon ordinateur i7, 32 gb ram. Quand je rogne une image, la souris est toatlement imprécise et réagit avec une seconde de retard. Merci de votre bon conseil

This topic has been closed for replies.

4 replies

GoldingD
GoldingD
Legend
April 14, 2022

 

 

Graphics Processor Info:
NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2
 
Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 496.49
Renderer: NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler

 

Odd, looks like DirectX not in use instead OpenGL in use, that is a major issue.

Odd the GPU driver version not listed., screams out something is wrong with GPU use.

 

Maybe that is an odd v6 behavior.

 

see:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

 

 

    GoldingD
    GoldingD
    Legend
    April 14, 2022

    Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

      J
      jean-paulb70051071Author
      Participating Frequently
      April 14, 2022

      Hi Golding D, thank you so much

      Lightroom version: 6.14 [ 1149743 ]

      License: Perpetual

      Language setting: en

      Operating system: Windows 10 - Home Premium Edition

      Version: 10.0.19043

      Application architecture: x64

      System architecture: x64

      Logical processor count: 16

      Processor speed: 2,9 GHz

      Built-in memory: 32430,3 MB

      Real memory available to Lightroom: 32430,3 MB

      Real memory used by Lightroom: 584,9 MB (1,8%)

      Virtual memory used by Lightroom: 3921,2 MB

      GDI objects count: 660

      USER objects count: 1875

      Process handles count: 1597

      Memory cache size: 3153,1MB / 7851,5MB (40,2%)

      Maximum thread count used by Camera Raw: 9

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Camera Raw virtual memory: 2212MB / 16215MB (13%)

      System DPI setting: 144 DPI (high DPI mode)

      Desktop composition enabled: Yes

      Displays: 1) 3840x2160, 2) 1920x1200

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

       

      Graphics Processor Info:

      NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2

       

      Check OpenGL support: Passed

      Vendor: NVIDIA Corporation

      Version: 3.3.0 NVIDIA 496.49

      Renderer: NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2

      LanguageVersion: 3.30 NVIDIA via Cg compiler

       

       

      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: D:\jpbuc\Pictures\Lightroom\Lightroom Catalog.lrcat

      Settings Folder: C:\Users\jpbuc\AppData\Roaming\Adobe\Lightroom

       

      Installed Plugins:

      1) Canon Tether Plugin

      2) Facebook

      3) Flickr

      4) Nikon Tether Plugin

       

      Config.lua flags: None

       

      Adapter #1: Vendor : 10de

                    Device : 2187

                    Subsystem : 13651028

                    Revision : a1

                    Video Memory : 3955

      Adapter #2: Vendor : 8086

                    Device : 9bc5

                    Subsystem : 9c51028

                    Revision : 5

                    Video Memory : 80

      Adapter #3: Vendor : 1414

                    Device : 8c

                    Subsystem : 0

                    Revision : 0

                    Video Memory : 0

      A
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      April 13, 2022

      Have you check your mouse hardware and the appropirate driver?

       

      Please try resetting the preferences of Lightroom Classic:   https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

      It's recommended to backup your preferences before you reset the preferences to the default settings: 

      https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
      J
      jean-paulb70051071Author
      Participating Frequently
      April 13, 2022
      Yes, it is the original mouse DELL that came with my almost brand new computer. It is not a wireless one. Thanks. Jean-Paul.
      A
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      April 13, 2022

      Which driver for the mouse do you use? Dell or the Microsoft driver?

      If you use the Dell driver change to the Microsoft driver. If it's the microsoft driver install the Dell driver.

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
      DdeGannes
      Community Expert
      DdeGannesCommunity Expert
      Community Expert
      April 13, 2022

      Just some info to consider.

      Lightroom 6 was released in 2015 and the latest and final update was released in Dec 2017. There will be no further updates or bug fixes from that date so if you have equipment utilizing new Operating Systems that create issues then you it's unlikely there will be relief.

       

      Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices