Moved catalog and started new - Sync files in Lightroom Classic not matching Lightroom (mobile)
Looking for help resolving an issue. Here is a rundown of what I did that resulted in this.
Wanted to start a new catalog since the one I had was so big, 500K + photos
- Moved all catalog files to external drive as a backup
- Created a new catalog in LR Classic
- Prompted to sync to new catalog, selected yes assuming it would pull all prior sync catalogs from other LR Classic catalog
- As sync completed, noticed many synced folders contained less files than prior, one about 8500 less photos
- Noticed that also changed what was showing in Lightroom (mobile/cloud)
- Opened old catalog in LR Classic hoping the sync files would show back up
- One specific folder shows over 9500 photos but many now missing
- Made sure the sync folder was the same as the prior sync folder on local drive
- Let sync run and files still not returning
- Lightroom (mobile/cloud) still shows way less photos so essentially appears I lost them?
- Sync online shows zero issues
Looking for help getting back the prviously synced catalogs. Have I lost them? I have the actual files but would love to get back all the data, edits and have access to those again in the Lightroom app (mobile/cloud)
Any help is appreciated... really frustrating not being able to get a live person on the phone to assist in a reasonable time after being a paid member for so long..
