My computer crashed, so I got a new one and need to install LR v6.14 onto it. How do I do this?
I just need to know who to go to to explain my story so I can reinstall and license Lightroom to my new computer. I’ve used it since it was first released, I can’t do without it. Can someone please explain the process?
So my computer died on me and following tech advice, I checked the SSD, and the RAM, and DISM, and a bunch of other things until finally I was asked to use Window’s own repair tool. It was not straightforward but eventually I had to reinstall windows but keep all my old files.
But Windows crashed again and eventually I ended up with nothing, computer completely wiped. It turns out there was a chip and a couple of small components burned out on the motherboard.
Anyway, the only problem I have with the new computer is installing all the software back onto it. Lightroom v6.14 is the only one that causes a problem as I have to use the licence, but if I did not deactivate the licence previously (which I could not do) then I can’t reactivate it.
(Sorry for the long story but the prompt told me to keep all detail. )
So, I just need to know who to go to to explain my story so I can reinstall and license Lightroom to my new computer. I’ve used it since it was first released, I can’t do without it. Can someone please explain the process?
