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howmanypigginnamesdoitry
Inspiring
May 2, 2026
Question

My computer crashed, so I got a new one and need to install LR v6.14 onto it. How do I do this?

  • May 2, 2026
  • 1 reply
  • 8 views

I just need to know who to go to to explain my story so I can reinstall and license Lightroom to my new computer. I’ve used it since it was first released, I can’t do without it. Can someone please explain the process?
So my computer died on me and following tech advice, I checked the SSD, and the RAM, and DISM, and a bunch of other things until finally I was asked to use Window’s own repair tool. It was not straightforward but eventually I had to reinstall windows but keep all my old files. 
But Windows crashed again and eventually I ended up with nothing, computer completely wiped. It turns out there was a chip and a couple of small components burned out on the motherboard. 
Anyway, the only problem I have with the new computer is installing all the software back onto it. Lightroom v6.14 is the only one that causes a problem as I have to use the licence, but if I did not deactivate the licence previously (which I could not do) then I can’t reactivate it. 
(Sorry for the long story but the prompt told me to keep all detail. )
So, I just need to know who to go to to explain my story so I can reinstall and license Lightroom to my new computer. I’ve used it since it was first released, I can’t do without it. Can someone please explain the process?

    1 reply

    dj_paige
    Legend
    May 2, 2026

    See this for all the details:  P: Information regarding Lightroom 6.x (Pre-LrClassic) | Community

     

    I have heard conflicting information about whether you can re-install Lr 6 if you have two previous activations that have not been de-activated. The only really way to find out is to try it.

    howmanypigginnamesdoitry
    Inspiring
    May 2, 2026

    Not one of the links work, but that’s fine I still have a copy of v6 and the patch. It’s the process to follow that I can’t find. There was one link about how to activate offline, but the link is dead. 
    Edit: I’ve just realised the link to LR download does not indicate anything is happening, but my computer is actually downloading LR 6 LS11.exe. Which is great to know the download still works, although that’s not what I need as I retain a copy of the software. My problem will be getting it licenced again when my new computer comes, as I’ve just logged into my adobe account and there’s no record of my purchase of Lightroom 2,3,4,5,or 6 in there.