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Participant
August 2, 2026
Question

My creative cloud is showing Lightroom classic as installed but I cannot get it to open

  • August 2, 2026
  • 2 replies
  • 35 views

I have a new laptop which I have installed my creative cloud elements. I can open a verson of Lightroom but cannot open Lightroom classic. 

    2 replies

    Inspiring
    August 3, 2026

    Yes there seems to be a problem for some users but as Johann said, we need more information. First thing is if you have Windows, check to see if it's running in the background, if you know how to do that.

    JohanElzenga
    Community Expert
    Community Expert
    August 2, 2026

    You need to give more information. Your hardware specs, your OS (Mac or Windows) with version number. And what exactly happens when you try to launch Lightroom Classic.

    -- Johan W. Elzenga