My Lightroom 5 suddenly has a grey bar across the image in edit mode

Forum|Forum|5 years ago
January 14, 2021
2 respuestas
1707 visualizaciones

I am still using my downloaded Lightroom vers. 5, now on my 16'' Macbook Pro from last spring. I haven't opened it in maybe a month and now it looks like the attached image. Can it be due to software upgrades on the Macbook?

Problem or error

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Mejor respuesta de Per Berntsen

I suspect that you are on Big Sur.

Older versions of Lightroom are not supported on Big Sur, and if you uninstall LR5, you will not be able to reinstall it.

I suggest that you subscribe to the Photography plan, which will give you the latest version of Lightroom Classic.

Using unsupported software can lead to display problems like the gray bar on the Image info overlay.

To hide the overlay, press the I key on the keyboard once or twice.

D

defaultbce2ff35uiiy

Participant

I have just upgraded to Big Sur and I have lightroom CC, should I still be getting this issue as I have all the updates?

Jim Wilde

Community Expert

There is no "Lightroom CC" any more, so can you tell us exactly what version of Lightroom you are using? Do Help>System Info and post a screenshot of the first 10 lines.

Per Berntsen

Respuesta

Community Expert

I suspect that you are on Big Sur.

Older versions of Lightroom are not supported on Big Sur, and if you uninstall LR5, you will not be able to reinstall it.

I suggest that you subscribe to the Photography plan, which will give you the latest version of Lightroom Classic.

Using unsupported software can lead to display problems like the gray bar on the Image info overlay.

To hide the overlay, press the I key on the keyboard once or twice.

D

default9cufx1j5wpvcAutor

Participant

Thank you, Per!

You are spot on - Big Sur and pressing the I key twice helps. I edit maybe 50 images in a whole year so a monthly subscription is a bit steep for me.

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