My Lightroom 6 license was revoked after 6 years

Forum|Forum|1 year ago
August 30, 2024
3 답변들
770 조회

I have been using this software since 2018.

I tried to activate it on my fresh Windows 10 installation, but after online activation the software just doesn't start, retried a few times - then my account was temporarily blocked.

I then tried offline activation, which looked promising, but tells me "this serial number has been revoked by Adobe".

Can anybody please reactivate my license? I mean, I bought it as a perpetual license, how can it be revoked?

How do I contact Adobe representatives on that topic?

Windows

이 주제는 답변이 닫혔습니다.

최고의 답변: JohanElzenga

Your license was not revoked, but it is no longer possible to install Lightroom 6 on a new computer because the activation server is no longer online.

A

arne_5155작성자

Participant

Solution: disable network connection when starting LR6, then click away the popup. Works for now.

W

woodmonkey

Participant

Thanks, that works.

dj_paige

Legend

I then tried offline activation, which looked promising, but tells me "this serial number has been revoked by Adobe".

By @arne_5155

Please read https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

and then follow those instructions.

Then try the offline activation

JohanElzenga

답변

Community Expert

Your license was not revoked, but it is no longer possible to install Lightroom 6 on a new computer because the activation server is no longer online.

-- Johan W. Elzenga

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