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erang36717138
erang36717138
Participant
September 10, 2018
Answered

my lightroom CC couldn't show all folders in the external hardrive

  • September 10, 2018
  • 2 replies
  • 2955 views

My left panel couldn't show me all folders from the external hard drive.

The folders are exist in the catalog so I can't import it again.

Any solution to solve this?

    This topic has been closed for replies.
    Correct answer erang36717138

    erang36717138  wrote

    I am in the library module, I can see a part of folders from my external hard drive, however lightroom my remember another external hard drive with almost same folders names, But now with the existing hard drive, I can see only part of folders, If I import folder, it will not show because the folder is in my catalog.

    Only drives and folder that you have actually imported images from show up in the Folders section of the Library module.

    So if you have 50 folders on any drive and you have only imported images from 20 of those folders just those 20 folders will be listed in that section. The other 30 LR has no knowledge of because you haven't imported any images from them.

    As stated above please post a screen shot.


    Ok, friends, I'll try to tell you. I have 2 external hard drives with almost same folders. My catalog contains photos in folders only from one hard drive, but sometimes I used the second hard drive, all the time when I connect my external hard drive I can see all the folders, simetimes I need to re-import them. But last time, after adobe make an update I couldn't see the existing folders that it is always in my catalog. Any screenshot will NOT help because it is show the name of the hard drive and some folders.

    Thank you.

    2 replies

    dj_paige
    dj_paige
    Legend
    September 10, 2018

    erang36717138  wrote

    My left panel couldn't show me all folders from the external hard drive.

    The folders are exist in the catalog so I can't import it again.

    Any solution to solve this?

    First, let's make sure you have done the obvious simple things. Have you scrolled all the way down to the bottom of the Folder list and still don't see them?

    Is this a Windows operating system? Do have have around 1600 or more folders? There is a bug in Windows that prevents lists of folders from showing more than around 1600 folders. Have you tried collapsing some of the parent folders? This will allow more folders to be displayed.

    No matter what your answers are, importing again will not solve the problem, it will just make it worse. DO NOT IMPORT! DO NOT IMPORT!

    Lastly, what is the version NUMBER of your Lightroom (please go to Help->System Info) and report the Lightroom version NUMBER shown there. Do not copy and paste the entire Help->System Info dialog box here. Do not use words like "latest" or "up-to-date".

      R
      Ross Millikan at gmail
      Participating Frequently
      July 16, 2023

      I have a similar problem.  I have an external drive with folders for photos taken in 2022 and 2023.  Lightroom Classic version 12.4 shows the folder for 2023, which I have accessed recently, but not the 2022 folder.  I want to work on a photo from 2022.  I have one subfolder per day and maybe one below that, so I have less than 730 folders within each of those.  Even with a few other strays I am well short of 1600 on the drive.

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      July 16, 2023

      You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction. 

       

      In the unlikely event the issue is the same, we will merge you back into the appropriate location. 

       

      Thank you!

       

      Rikk Flohr: Adobe Photography Org
      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      September 10, 2018

      Hi Erang,

      We're sorry to hear about this, could you please share a screenshot of your Library module so that we can check it and provide you a possible solution?

      Regards,
      Sahil

      erang36717138
      erang36717138Author
      Participant
      September 10, 2018

      Hello

      What is a Library module?

      I have closed the hard drive by clicking the triangle and re-open it and nothing. Also I have scrolled down all the way and it still show me part of my folders on the external hard drive. Also I have tried to remove the usb cord and re-connect the hard drive and the problem still exist,

      JohanElzenga
      Community Expert
      JohanElzengaCommunity Expert
      Community Expert
      September 10, 2018

      erang36717138  wrote

      Hello

      What is a Library module?

      You are in the Library module, otherwise you would not see folders in the left panel.

      -- Johan W. Elzenga
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