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N
Näps!
Inspiring
February 28, 2025
Answered

My Lightroom Classic does not respond after update to v14.2

  • February 28, 2025
  • 2 replies
  • 810 views

I updated my LRC to 14.2 today.

When I open LRC it immediately  gets stuck in "not responding" mode.

I tried also to use a back up catalog, but unfortunately with the same result.

I have forced app shut down and rebooted my PC.

I have loaded the latest GPU driver and OS.

OS: Win11 24H2

GPU: Nvidia GeForce GTx 1080Ti  Studio ver. 572.60

RAM 32Gb

Anyone else had same problem? 

Any help would be highly appreciated

BR Ritu

Correct answer nikunj.m

Hi, thanks for reaching out and we're sorry about the trouble! 

Have you tried to re-install the app to check if that makes a difference? If not, you can try that.

Also, you can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/4ihimIm

 

Let us know how it goes! 
Thanks,
Nikunj

2 replies

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
February 28, 2025

Do you get an error message?

If it's possible, please provide a copy of your 'System Info'.

This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
N
Näps!Author
Inspiring
February 28, 2025

Hi,

I dont get an error message. Only "...Adobe Lightroom Classic - Library (Does not respond) message in the upper left corner. The page is gray and NO pressing of LRC buttons (e.g. Help) is possible.

nikunj.m
nikunj.mCorrect answer
Legend
February 28, 2025

Hi, thanks for reaching out and we're sorry about the trouble! 

Have you tried to re-install the app to check if that makes a difference? If not, you can try that.

Also, you can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/4ihimIm

 

Let us know how it goes! 
Thanks,
Nikunj

    N
    Näps!Author
    Inspiring
    February 28, 2025

    Thank you for your reply - I will give a try to this (a bit later today) and come back with results later. Lets keep our fingers crossed!

     

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