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T
terid10230348
Known Participant
April 3, 2018
Question

My made and purchased presets are missing in Lightroom Classic CC

  • April 3, 2018
  • 2 replies
  • 527 views

Just upgraded to LR Classic CC from what used to be called LR CC and all of my presets I depend on are not there.  All of the LR presets are but none of the ones I purchased.  I need those!  Thankfully the old LR CC is still working and my presets are in there until this is fixed.

So how do I fix it???

    This topic has been closed for replies.

    2 replies

    nectar tyson
    nectar tyson
    Participant
    April 4, 2018

    Only a few of my presets are showing on the Develop module.

    Checked Develop Preset in backup folder and they all seem to be in there.

    Akash Sharma
    Akash Sharma
    Legend
    April 4, 2018

    Hi terid10230348,

    Sorry that some of the presets are missing in the Lightroom Classic CC 7.3.

    We are investigating this problem and our Engineering team is tracking it here: Lightroom Classic: Develop Presets did not all convert to new format in 7.3 | Photoshop Family Customer Community

    Please add your vote to the above discussion and follow it to get updates. You may share your findings about the problem as well, it will definitely help us diagnose the issue.

    Thanks,

    Akash

    T
    terid10230348Author
    Known Participant
    April 4, 2018

    Seems it self corrected itself.  Went back in to check it and there were all of my presets; guess it just had to catch up with itself   Thanks. 

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