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AgentSha
Participant
August 14, 2022
Question

My school license ended, I upgraded to a personal account with same email.But all my photos are gone

  • August 14, 2022
  • 2 replies
  • 105 views

Hi all,

 

My adobe creative cloud license ended from school, and I upgraded to a personal account with the same email, but now all my lightroom photos are gone. I believe they're still on the cloud somewhere, but I don't have access to them anymore. 

Any help would greatly help me. I had over 5000 photos that disappeared. 

 

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2 replies

GoldingD
GoldingD
Legend
August 14, 2022

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

dj_paige
dj_paige
Legend
August 14, 2022

This is the Lightroom Classic forum. This is not a Lightroom Classic question. Perhaps you should post in the Lightroom (ecosystem) forum.

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