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Participating Frequently
June 24, 2022
Question

Needing help recovering file

  • June 24, 2022
  • 2 replies
  • 289 views

Hi all,

I have photos in LR that have the "file cannot be found" in the develop module. I try to locate through LR and it says it cannot be found. However, I go to my windows folder outside of LR, and I can retrieve the raw photo unedited. I even tried to re import it from windows, but LR says it already exists - even though it says the file is missing. 

I'm totally lost; how do I resolve this? 
thanks 

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2 replies

GoldingD
Legend
June 24, 2022
Participating Frequently
June 25, 2022

I've done all of this. I know how to click the exclamation point and press locate photos. My issue isn't that when I try to locate the missing file name, LR says it cannot be found. And I can't manually find any of these in any of the folders. There is no external drive holding the files either. 

what can I do? 

dj_paige
Legend
June 25, 2022

My issue isn't that when I try to locate the missing file name, LR says it cannot be found.

 

Lightroom Classic will not find the photos for you. You have to find the actual photos on your hard disk, by using your operating system's search feature to search all hard disk(s) and network drive(s) for the file. Then in LrC, select the files that you have found, after clicking on the exclamation point in LrC.

 

If the search doesn't find the photos, then restore them from your backups. If you don't have backups, then there's nothing that can be done, the photo is gone.

dj_paige
Legend
June 24, 2022

Follow the instructions here: https://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

 

DO NOT IMPORT!!!