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New Camera Raw File Issues - Help Please

Forum|Forum|7 years ago
June 9, 2018
4 replies
3848 views

I just upgraded to the Sony A99ii camera. I've been using the A77 and A100. For some reason I'm unable to even preview the RAW files on my computer for this new camera and my Lightroom 5.4 is to old of a version to open it. I tried to update it, because according to the Adobe Camera Support chat, version 2015.8 / 6.8 version has it. I tried to upgrade my version to that but an error popped up saying there's an error with application manager.

Is there anyway to update my LR 5.4 version? And are there any files that will let me preview my photos? My currrent photos program lets me open files from file explorer and scroll through them.

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Correct answer JP Hess

Lightroom 6 is a paid upgrade from Lightroom 5, and it's the only way you would be able to "update" your Lightroom in order to have support for your camera. Lightroom 6 .14 was the final update for Lightroom 6. There will be no further updates for Lightroom 6. But it is still available for purchase. Did you purchase Lightroom 6? If you did and are having difficulty installing it, please indicate such and there are individuals here who can walk you through the necessary steps to get it installed properly and updated to where it should function on your computer. Please indicate your operating system and some specifics about your computer such as the amount of RAM, etc.

If you want to continue using your Lightroom 5, the only alternative would be to download the free DNG converter from Adobe. Assuming that your operating system is current enough it would be best to download version 10.3. Then you would be able to convert your raw images to DNG format and then those DNG files could be opened in your older Lightroom 5.

jennifertmphotoAuthor

Known Participant

Got my replacement camera back and, back to experimenting with it.

I'm looking for the DNG Codec download so I can see the file previews in explorer. I found a discussion topic for it, but when I clicked the link, it went to the standard download file for PS, LR, ect. I didn't see the codec file. I use Windows 8. Is that download still available?

Abambo

Community Expert

No guaranty that this works, but you could look here: Re: DNG CODEC for Windows 7?

ABAMBO | Hard- and Software Engineer | Photographer

Just Shoot Me

Legend

Or you can convert the Sony RAW files to DNG files with the FREE Adobe DNG converter program.

Once that is done you can import the DNG files into your version of LR.

jennifertmphotoAuthor

Known Participant

The DNG Converter at first would not work yesterday, but this morning I got it to work. It seems that it distorts the photo a little. Not near as sharp as opening a raw file in Lightroom with my A77 camera. Seems to have added some noise. Anyone else have that problem with DNG?

JP Hess

Inspiring

Converting to DNG should not "add" any distortion or change anything. It is the same camera data but packaged in a different file container. Perhaps you should look at the camera settings (ISO, etc.) to see if there is something that can be corrected in that regard.

Ian Lyons

Community Expert

You can purchase the single app license upgrade to Lightroom 6 at Download and install Lightroom 6 (Single App license)

JP HessCorrect answer

Inspiring

Lightroom 6 is a paid upgrade from Lightroom 5, and it's the only way you would be able to "update" your Lightroom in order to have support for your camera. Lightroom 6 .14 was the final update for Lightroom 6. There will be no further updates for Lightroom 6. But it is still available for purchase. Did you purchase Lightroom 6? If you did and are having difficulty installing it, please indicate such and there are individuals here who can walk you through the necessary steps to get it installed properly and updated to where it should function on your computer. Please indicate your operating system and some specifics about your computer such as the amount of RAM, etc.

If you want to continue using your Lightroom 5, the only alternative would be to download the free DNG converter from Adobe. Assuming that your operating system is current enough it would be best to download version 10.3. Then you would be able to convert your raw images to DNG format and then those DNG files could be opened in your older Lightroom 5.

jennifertmphotoAuthor

Known Participant

I downloaded the Lightroom 6 free trial. I went to open and it's wanting to convert my current catalog to work with the new version. Will this affect my lightroom 5.4 version? I don't want to loose it in case I don't like the 6? I'm also looking at another program someone told me about for sony users so I'd like to try the trial versions first to see which way to go.

JP Hess

Inspiring

The conversion process will create a new copy of your catalog that conforms to the new updated format for Lightroom 6. Your previous catalog will remain intact and usable by your previous version of Lightroom. The updated catalog will have the same name, except it will have a -2 appended to its name.

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