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Participating Frequently
Feb 8, 2025 2:27 PM UTC
Question

New laptop now photo's won't import

Hello, 
I recently got a new mac and now my photo's won't import into Lightroom classic. It keeps being stuck on "Import photo's". I have reopend Lightroom, and tried importing them multiple times, but it doesn't do anything. With my old mac I never had this problem. Does anybody know what this could be??

 

Greetings!

15 replies

dj_paige
Legend
Feb 8, 2025 4:51 PM UTC

Show us a screen capture of when it gets stuck. Use the "Insert Photos" icon to include the screen capture in your reply. DO NOT attach files.

 

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Participating Frequently
Feb 9, 2025 10:35 PM UTC

This is what I am seeing when I try to upload images.

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Participating Frequently
Feb 9, 2025 10:56 PM UTC

This is what I see when I quit uploading. I tried uploading other images from a different shoot, those imported just fine. 

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JohanElzenga
Community Expert
Community Expert
Feb 8, 2025 2:33 PM UTC

Make sure Lightroom has 'full disk access' permissions. 

See Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

 

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-- Johan W. Elzenga
Participating Frequently
Feb 8, 2025 3:01 PM UTC

It didn't work. I followed the instructions but they still won't load. I even tried importing them on my old mac and this also didn't work. My old Mac has an older version of LR though. 

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JohanElzenga
Community Expert
Community Expert
Feb 8, 2025 4:16 PM UTC

Are there videos among those images? There seems to be a problem if there are photos and videos. 

https://community.adobe.com/t5/lightroom-classic-bugs/p-export-amp-import-failing-crashing-when-video-is-present/idi-p/14966131

 

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-- Johan W. Elzenga