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Participating Frequently
February 8, 2025
Question

New laptop now photo's won't import

  • February 8, 2025
  • 2 replies
  • 390 views

Hello, 
I recently got a new mac and now my photo's won't import into Lightroom classic. It keeps being stuck on "Import photo's". I have reopend Lightroom, and tried importing them multiple times, but it doesn't do anything. With my old mac I never had this problem. Does anybody know what this could be??

 

Greetings!

2 replies

dj_paige
Legend
February 8, 2025

Show us a screen capture of when it gets stuck. Use the "Insert Photos" icon to include the screen capture in your reply. DO NOT attach files.

 

Participating Frequently
February 9, 2025

This is what I am seeing when I try to upload images.

Participating Frequently
February 9, 2025

This is what I see when I quit uploading. I tried uploading other images from a different shoot, those imported just fine. 

JohanElzenga
Community Expert
Community Expert
February 8, 2025

Make sure Lightroom has 'full disk access' permissions. 

See Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

 

-- Johan W. Elzenga
Participating Frequently
February 8, 2025

It didn't work. I followed the instructions but they still won't load. I even tried importing them on my old mac and this also didn't work. My old Mac has an older version of LR though. 

JohanElzenga
Community Expert
Community Expert
February 8, 2025

Are there videos among those images? There seems to be a problem if there are photos and videos. 

https://community.adobe.com/t5/lightroom-classic-bugs/p-export-amp-import-failing-crashing-when-video-is-present/idi-p/14966131

 

-- Johan W. Elzenga